20 Best Quality Assurance Managers jobs in Skokie, IL (Hiring Now!)

Manager of Assertive Community Treatment (ACT)
Kenneth Young Center —Elk Grove Village, IL
Master’s Degree from an accredited college or university in social work, psychology or a related discipline to meet Illinois QMHP designation.
$72,000 - $78,000 a year
Quick Apply
Quality Systems Manager
CREATIVE WERKS LLC —Elk Grove Village, IL
Understanding of root cause analysis and risk avoidance tools (i.e. Ishikawa/Cause and Effect Diagrams, 5-Why, FMEA). Certified in HACCP and/or PCQI required.
Estimated: $90.7K - $115K a year
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Manager of Child and Adolescent Therapy (Hiring Bonus Eligible - $4,000)
Kenneth Young Center —Elk Grove Village, IL
Master’s degree from an accredited college or university of social work, psychology, or a related discipline. Provide clinical and administrative supervision of…
$70,000 - $73,000 a year
Quick Apply
Physical Wellness Assistant Coordinator
Project Vida Inc. —Chicago, IL
Excellent presentation, communication and conflict resolution skills *Reliable transportation and a valid driver’s license is REQUIRED*.
$45,000 - $55,000 a year
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Quality Assurance Analyst
Revenova, LLC —Bannockburn, IL
Minimum 1 year of experience in software quality assurance or related field, preferably with Salesforce applications. Bachelor’s degree in a related field.
$75,000 a year
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Hospice Registered Nurse Case Manager
JourneyCare Hospice —Wheeling, IL
Valid driver’s license and proof of insurance is required. Licensed as a registered nurse in the state of practice. HOURS: Monday-Friday 8:30am-5pm.
Estimated: $87.8K - $111K a year
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MEDICAL LABORATORY SCIENTIST
Cook County Health & Hospitals System —Chicago, IL
Bachelor’s degree in a scientific field from an accredited college or university *(MUST PROVIDE OFFICIAL TRANSCRIPTS AT TIME OF INTERVIEW)*.
$33.72 - $40.62 an hour
5d
SAP-Data Migration & MDG-Manager-Consulting-Location Open
EY —Chicago, IL
Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances.
Estimated: $162K - $205K a year
10d
Grocery Clerk
Food 4 Less —Evanston, IL
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and…
Estimated: $26K - $32.4K a year
13h
Overnight Produce Clerk
Mariano's - Jefferson Park —Chicago, IL
Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department…
From $17.85 an hour
Quick Apply
4d
ADON (Assistant Director of Nursing) RN
Alden Lincoln Park Rehabilitation and Health Care Center —Chicago, IL
Current, unencumbered license to practice as a RN in this state. Coordinates an effective orientation program that orients the new employee to the RAI process…
$85,000 - $95,000 a year
Quick Apply
MEDICAL LABORATORY SCIENTIST - HEMATOPATHOLOGY
Cook County Health & Hospitals System —Chicago, IL
Bachelor’s degree in a scientific field from an accredited college or university is required (MUST PROVIDE OFFICIAL TRANSCRIPTS AT TIME OF INTERVIEW).
$33.72 - $40.62 an hour
14d
SAP Project Systems & Fixed Assets-Manager-Consulting-Location Open
EY —Chicago, IL
Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances.
Estimated: $141K - $179K a year
10d
Safety Manager
Hearthside Food Solutions —Itasca, IL
Assist, plan and implement HSE policies and procedures in compliance with local, state, and federal rules and regulations including Occupational Safety and…
Estimated: $84.9K - $108K a year
Payroll and HRIS Administrator
Accreditation Associati —Deerfield, IL
Certified Payroll Professional (CPP) certification or other relevant certification. Bachelor’s Degree in accounting, business administration, HR, or a related…
Estimated: $62.4K - $79K a year
Quick Apply
Account Representative I
Accreditation Associati —Deerfield, IL
Reporting to the Manager, Accreditation Services, the Account Representative is responsible for the execution of daily operations to ensure timely delivery of…
$26 an hour
Quick Apply
Assistant Director of Nursing (RN)
Alden Long Grove Rehabilitation and Health Care Center —Long Grove, IL
Responsible to plan, organize, develop, direct and delegate (as appropriate) the overall operation of the Nursing Department in accordance with current federal,…
$90,000 - $100,000 a year
Quick Apply
Grocery Clerk
Mariano's —Skokie, IL
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and…
Estimated: $26.5K - $33.6K a year
Assistant Director of Nursing
Princeton Rehabilitation and Health Care Center —Chicago, IL
Responsible to plan, organize, develop, direct and delegate (as appropriate) the overall operation of the Nursing Department in accordance with current federal,…
Estimated: $81.3K - $103K a year
Quick Apply
21h
Quality Engineer
RHM Staffing Solutions —Elk Grove Village, IL
Bachelor's degree in Engineering or related field. Proficiency in project management tools and techniques. Support the development of new products by providing…
$70,000 - $90,000 a year
Quick Apply
20h

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Manager of Assertive Community Treatment (ACT)

Kenneth Young Center - Elk Grove Village, IL

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Job Details

Full-time $72,000 - $78,000 a year

Benefits

403(b) matching
Disability insurance
Health insurance
Flexible spending account
Paid time off
Work from home
Vision insurance
403(b)
Loan forgiveness
Life insurance

Qualifications

LCPC
Microsoft Word
Microsoft Excel
QMHP Certification
5 years
Licensed Clinical Social Worker
Master's degree
Supervising experience
Computer skills
Communication skills

Full Job Description

Manager of Assertive Community Treatment (ACT)

You are key to our vision: Together We Thrive. At Kenneth Young Center, our staff come together with volunteers, community partners, and the people we serve to create holistic systems of care through interwoven behavioral health programs, older adult services, and community health initiatives. Our team welcomes and celebrates unique perspectives, and represents the diversity and vitality of our local communities. This role helps realize our mission: We partner with communities to support people of all ages to navigate life's challenges through personalized prevention, intervention, treatment, and recovery. Join our team to grow in your career while building stronger, healthier communities.

Job Scope: Responsible for the overall management and clinical and administrative oversight of Assertive Community Treatment (ACT) services at Kenneth Young Center. ACT works as a team of clinicians who provide intensive, recovery oriented and community based behavioral health services to persons living with serious and persistent mental illness. Work closely with Front Door, Colbert and Williams teams, as well as other agency teams. Ensure appropriate clinical interventions and following fidelity treatment model. Participates in the program planning, development and achievement of team-specific budget, strategic goals, and initiatives alongside Director leadership. Responsible for stable hiring, effective training and support, and communication of management directives and information to staff.

Program Responsibilities:

Oversee overall operations for the ACT team to assure clients in need of intensive, recovery oriented services are being served
Ensure that care provided integrates all facets of clients’ lives including mental/emotional health, physical health/wellness, employment and education, social and family relationships, substance use issues, and housing needs
Focused support and development to expand team-based intensive mental health services in the Northwest Suburbs to increase capacity, increase service area, and open to internal referrals
Monitor staffing needs and lead in the hiring and orientation/training of new staff
Oversee Nurse Case Management services provided to Team Services (ACT & CST)
Create and maintain ACT services manual
Manage referrals and monitor team capacity
Coordinate with Managers of CST, Front Door, Community Therapy, PSH, and Colbert & Williams Transition teams to ensure transition of Colbert, Williams, and Front Door referrals into aftercare services
Monitor team compliance with reporting and ensure Colbert, Williams, and Front Door requirements are met during aftercare service provision
Act as a liaison between agency departments (IRG, SUPR, medication monitoring, Older Adult, Intake, Employment, etc) to ensure service coordination and continuity of care
Oversee and maintain program fidelity
Participate in Continuous Quality Improvement (CQI) committee, utilization and peer review
Provide weekly scheduled and ad-hoc clinical and administrative supervision of team supervisors, as well as direct-service staff when needed
Regularly monitor and evaluate progress towards individual and team performance goals and monitor documentation quality and compliance
Ensure that all clinical activities performed by the team are compliant with standards, policies and procedures of the organization
Participate in department budget process, actively monitor team member’s productivity, and participate in monthly finance meetings to assure
Identify opportunities and develop relationships with area providers to best meet community member’s intensive mental health needs
Coordinate and participate in 24/7 on-call scheduling and backup manager supports
Provide in-office support as manager on-site and in-community support on a regular weekly basis
Other duties as assigned

Individual Performance:

Participate in clinical/administrative supervision; seek individual consultation with Deputy Director when needed.
Meet or exceed individual productivity expectation
Accurately complete clinical documentation and service reporting in a timely manner
Participation in program planning, service coordination, practice development and quality assurance as a member of PSC (program services committee) and CQI (continuous quality improvement) committee
Participate in monthly manager and department leadership meetings
Participate in orientations, all staff meetings and training/ development
Interpret and communicate, at the service delivery level, Center policies and procedures
Submit, in a timely and accurate fashion, schedules, timesheets, mileage and other reports required by the Center’s policies and procedures
Review supervisees clinical work and IATP (integrated assessment and treatment plans)
Complete performance evaluations for all supervisees building on strengths and identifying ongoing growth/training needs

Education & Experience

Master’s Degree from an accredited college or university in social work, psychology or a related discipline to meet Illinois QMHP designation
LCPC/LCSW or equivalent that meets IL Rule 132/140 LPHA designation strongly preferred
5 years of experience working with individuals with serious mental illness
2 years working in non-traditional treatment environments i.e.in-home, residential, hospital, community settings
Preferred experience providing team-based ACT or CST services
Management and/or development of mental health programming
At least 2 years of demonstrated ability to provide clinical and administrative supervision
IM-CANS certified or obtain within 45 days
Basic technology, smartphone, and computer proficiency; knowledge of web-based team communication tools (ex. Microsoft Teams) and Word, Excel, and internet skills

Work Environment / Schedule

While performing the duties of this job, the employee regularly works in an office setting at various KYC office locations in Northwest suburbs
Will be required to drive and attend meetings, training, etc. in and around the catchment area
At least 25% of employee’s time will be spent in the community, driving to and from locations, shadowing and training staff, support crisis activities, and providing mental health services in the home or community areas
In supporting clients to live independently, employee may be exposed to varying home conditions and drive clients in their vehicle
Opportunity for a portion of the week to include Work from Home with Director/Deputy Director approval. This schedule and approval is subject to change based on the needs of program
Full Time, Exempt, 37.5 hours per week
Majority of schedule during workweek business hours and must be prepared to work a flexible schedule in response to the needs of the target population served, including evenings and/or weekends. ACT team provides services 7 days per week
Participate in 24/7 on-call coverage (additional stipend)

Kenneth Young Center offers a robust benefit package that is highly competitive to the market and offers all full-time employees the following:

403(b) plan with organizational matching
Medical Insurance (Blue Cross and Blue Shield of Illinois - BCBS)
Dental (BCBS), and Vision Insurance (BCBS) with low employee premiums
Long Term and Short Term Disability (BCBS), no cost to employee
Flexible Spending Account (with annual rollover)
Basic life insurance (50k) paid for by the organization and option for additional voluntary coverage for self, spouse, or dependents (BCBS)
Incentive program with potential for quarterly bonuses
Opportunity for annual bonus and salary increase (discretionary based on annual KYC financial audit)
Eligibility to participate in the Public Service Loan Forgiveness Program (PSLF)

To further promote an active and healthy work/ life balance, KYC also offers a generous amount of paid time off and staff holidays.

4 weeks of Paid Time Off (With increases based on seniority)
8 Paid Organization-Wide Holidays
3 Personal Floating Holidays annually

Kenneth Young Center is an Equal Opportunity Employer

Quick Apply

Quality Assurance Managers jobs in Skokie, IL

Manager of Assertive Community Treatment (ACT)

Quality Systems Manager

Manager of Child and Adolescent Therapy (Hiring Bonus Eligible - $4,000)

Physical Wellness Assistant Coordinator

Quality Assurance Analyst

Hospice Registered Nurse Case Manager

MEDICAL LABORATORY SCIENTIST

SAP-Data Migration & MDG-Manager-Consulting-Location Open

Grocery Clerk

Overnight Produce Clerk

ADON (Assistant Director of Nursing) RN

MEDICAL LABORATORY SCIENTIST - HEMATOPATHOLOGY

SAP Project Systems & Fixed Assets-Manager-Consulting-Location Open

Safety Manager

Payroll and HRIS Administrator

Account Representative I

Assistant Director of Nursing (RN)

Grocery Clerk

Assistant Director of Nursing

Quality Engineer

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