20 Best Patient Representative jobs in Boston, MA (Hiring Now!)

Customer Service Representative
Aerodiagnostics —Concord, MA
Responsible for answering incoming calls and making outwardly calls daily to Patients and Clinicians while demonstrating courtesy and professionalism on the…
$18.00 - $18.50 an hour
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Medical Scribe - Malden, MA
ScribeAmerica —Revere, MA
Review past history and test results on patients which are critical in driving medical decisions by your provider. Commit to ScribeAmerica for up to 1 year.
10d
Customer Service Representative - Enter the Healthcare Field!
LasikPlus/TLC/LVI —Waltham, MA
Paid Time Off and Paid Holidays. Health, Dental, and Vision Insurance. Long-Term and Short-Term Disability. Employee Lasik and Family Lasik Discount!
Estimated: $33.3K - $42.1K a year
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21h
Medical Assistant (Patient Access Representative II)
Cambridge Health Alliance —Cambridge, MA
Participates in proactive population management of chronic diseases by generating MyCHArt messages, sending templated letters, and calling patients by telephone…
Estimated: $44.6K - $56.4K a year
Call Center Representative
Pleasant Printing Company —Boston, MA
The successful candidate will be responsible for providing exceptional customer service, handling incoming calls, and addressing inquiries related to our…
$22.25 - $25.45 an hour
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Patient Experience Representative- Arabic speaking preferred
Boston Children's Hospital —Boston, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…
Per Diem Patient Experience Representative
Boston Children's Hospital —Boston, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…
1d
Patient Experience Representative - Martha Eliot Health Ctr (onsite)
Boston Children's Hospital —Jamaica Plain, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…
18h
Patient Experience Representative (Monday-Friday 8:30am to 5pm)
Boston Children's Hospital —Boston, MA
Answer, screen, and route telephone calls. Record and forward messages and triage calls for urgent information or services. Patient Flow Coordination a.
Call Center Rep (Per Diem)
Tufts Medical Center —Boston, MA
Under general supervision is responsible for the ongoing and uninterrupted flow of calls within the Tufts Medical Center complex through use of the electronic…
Estimated: $41K - $51.9K a year
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15h
Patient Representative
The Watsons for Boston Children's Hospital - Resume —Boston, MA
Reconciling payments and preparing deposits, providing record of transactions in Hospital systems. Providing routine clerical support as needed.
From $22 an hour
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Patient Services Representative Level I
Uphams Corner Health Center —Dorchester, MA
The employee will check Registration and Urgent care in-basket pool messages. Outreach person that “no show, and educate patients, and community members of the…
Estimated: $38.9K - $49.3K a year
Quick Apply
CSR
Intellipro Group Inc —Boston, MA
Provides information and assistance to customers via telephone, email, letter, chat, text, and web-based forms. Pay Rate - $29/hr on W2*.
$29 an hour
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1d
Patient Billing Representative
SkinCare Physicians, Inc. —Chestnut Hill, MA
High School diploma or equivalent; associate or bachelor’s degree in business preferred. Treat yourself to complimentary or discounted treatments and products!
From $25 an hour
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Patient Experience Representative- 3-11:30 weekends
Boston Children's Hospital —Boston, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…
1d
Patient Services Representative, Primary Care
MIT —Cambridge, MA
Administrative duties will include answering telephone calls; data entry; insurance reviews; filing; and scheduling appointments and procedures in coordination…
Estimated: $48K - $60.7K a year
Patient Experience Representative- 4:30pm – 9:30pm M-F
Boston Children's Hospital —Boston, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…
$20 - $24 an hour
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Patient Experience Representative- every other weekend Overnight
Boston Children's Hospital —Boston, MA
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance,…
Fares Call Centre Representative (MBTA)
Dutech System —Boston, MA
The ideal candidate will be responsible for handling inbound and outbound calls in a fast-paced customer service environment. START DATE: 07/15/2024.
$27 - $28 an hour
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1d
Patient Account Representative
HRI Hospital —Brookline, MA
Verifies receipt of bill to avoid timely filing denials. Reviews EOBs for proper payment, documents any denials and resolves denied amounts on a timely basis.
Estimated: $40.3K - $51.1K a year
Quick Apply
2d

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Customer Service Representative

Aerodiagnostics Concord, MA

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Job Details

Full-time $18.00 - $18.50 an hour

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
HIPAA
Microsoft Office
High school diploma or GED
1 year
Associate's degree
Time management

Full Job Description

Job Summary

The successful candidate will perform various tasks to support Patients and Clinicians, while maintaining quality assurance and compliance. The individual will work collaboratively with various Team Members and Laboratory Staff, in accordance with department policies.

Job Description

Role and Responsibilities

Responsible for answering incoming calls and making outwardly calls daily to Patients and Clinicians while demonstrating courtesy and professionalism on the telephone while adhering to the guidelines.
Coordinates and acts as liaison between Patients and Laboratory staff.
Must accurately access and enter information into the Laboratory computer systems.
Completes and maintains records in a manner that demonstrates compliance and careful record keeping, i.e., order entry, documenting incoming and outgoing calls, updating demographics.
Conforms to departmental productivity standards for each function performed by the Customer Service department.
Remains flexible if responsibilities need to be temporarily changed due to workflow and/or scheduling.
Promotes positive co-worker relationships, teamwork, and cooperation, both within the department and across departmental lines.
Completes required trainings.
Other duties as assigned by Operational Supervisor.

Qualifications and Education Requirements

High school diploma or GED; completion of a certificate or associate degree may be preferred.
Minimum of one-year practical experience in customer service specialization.

Preferred Skills

Experience with computer systems required, including web-based programs and applications as well as some Microsoft Office applications: Outlook, Word, Excel, PowerPoint, or OneNote.
Excellent communication verbally and written.
Demonstrates excellent skills of time management and self-directing workflow.
Knowledge of HIPPA and Compliance.

Job Type: Full-time

Pay: $18.00 - $18.50 per hour

Experience:

Customer Service: 1 year (Preferred)
Call Center: 1 year (Preferred)

Ability to Commute:

Concord, MA 01742 (Preferred)

Work Location: In person

Quick Apply

Patient Representative jobs in Boston, MA

Customer Service Representative

Medical Scribe - Malden, MA

Customer Service Representative - Enter the Healthcare Field!

Medical Assistant (Patient Access Representative II)

Call Center Representative

Patient Experience Representative- Arabic speaking preferred

Per Diem Patient Experience Representative

Patient Experience Representative - Martha Eliot Health Ctr (onsite)

Patient Experience Representative (Monday-Friday 8:30am to 5pm)

Call Center Rep (Per Diem)

Patient Representative

Patient Services Representative Level I

CSR

Patient Billing Representative

Patient Experience Representative- 3-11:30 weekends

Patient Services Representative, Primary Care

Patient Experience Representative- 4:30pm – 9:30pm M-F

Patient Experience Representative- every other weekend Overnight

Fares Call Centre Representative (MBTA)

Patient Account Representative

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