150
Customer Service Manager jobs in New York, NY
TicketManager —New York, NY
Learn and develop skills required to successfully drive expansion sales and the enterprise level. The CSM plays a critical role, leveraging both account…
$80,000 - $110,000 a year
Quick Apply
EliseAI —New York, NY
Confidently handle phone calls and solve escalated tickets, acting as a player-coach to your team. Communicate promptly with clients to grasp their issues,…
$140,000 - $170,000 a year
Quick Apply
7d
Building Service 32BJ Benefit Funds —New York, NY
Must be able to make independent decisions, sometimes taking risk, acting on initiative, and being held accountable for the results.
$80,000 - $90,000 a year
Quick Apply
Greyhound —New York, NY
Responsibilities include providing excellent customer service, cash handling, safety awareness, on-time performance, cleanliness of terminal and buses and…
$17 - $21 an hour
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Macy’s —New York, NY
Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; direct and manage team to meet or exceed performance…
$64,200 - $107,280 a year
Manhattan Specialty Care —New York, NY
Oversee all Quality Assurance special projects, like secret shopper calls. Ensure proper staffing, scheduling to avoid missed calls and management of the queue.
$65,000 - $80,000 a year
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11d
Rho Business Banking —New York, NY
Guide senior customer stakeholders through the changes needed to unlock Rho's full value, providing guidance to help them design the optimal enablement and…
$116,000 a year
Northwell Health —New York, NY
Aligns and collaborates with the system Office of Patient & Customer Experience to design and deliver patient and family centered care; participates in system…
$98,300 - $170,100 a year
Apple Bank for Savings —New York, NY
Access electronic financial information to answer questions related to specific accounts. Promote new business by uncovering customer financial needs and…
$29.67 - $38.47 an hour
Uniqlo —New York, NY
Lead and supervise customer service agents, providing guidance, training, motivation, and ongoing support. Maintain and improve CEC KPIs, including Phone and…
$54,000 - $67,000 a year
13d
HERMES OF PARIS INC. —New York, NY
Manage and support the Client Relations Center team in daily responsibilities including, but not limited to: coaching and tracking team productivity, reviewing…
$78,899.93 - $131,499.88 a year
Whole Foods Market —New York, NY
Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher…
$20.05 - $27.53 an hour
14d
Queens Public Library —Queens, NY
Provides friendly, courteous and accurate service to library customers, using self-service or other equipment. Addresses/resolves customer complaints/issues.
From $46,711 a year
Quick Apply
NYC Alliance Company LLC —New York, NY
Ensures timely and accurate order entry. Check all orders prior to entering- all proper documentation has been provided from the account/sales.
$75,000 - $85,000 a year
Quick Apply
Accrue Savings —New York, NY
Partner with engineering and design to identify growth opportunities, develop solutions, execute and report on performance.
$125,000 - $150,000 a year
5d
Parloa —New York, NY
Be responsible for moderation of entire implementations to explain Parloa in a live demo and have the right answer for all your audience's questions.
$100,000 - $125,000 a year
Quick Apply
TikTok —New York, NY
Ability to effectively translate technical language to non-technical stakeholders. Coach and develop CSMs on consultative, data-driven campaign analysis and…
$100,000 - $170,000 a year
Victoria's Secret —Brooklyn, NY
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor,…
$24.25 - $30.25 an hour
Whole Foods Market —New York, NY
Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher…
$18.00 - $24.10 an hour
KARGO —New York, NY
Assist in day-to-day relationships and all phases of the direct and programmatic campaign life cycle, inclusive of brand strategy, kick-off calls, tag + asset…
$70,000 - $90,000 a year
Quick Apply
11d
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