130
helpdesk technician jobs in Washington, DC
gointellects —Washington, DC
CompTIA A+ certification for technical support. Endpoint protection and management tools such as Cisco AMP, Absolute, or HP SureClick;
$25 an hour
Quick Apply
8d
Iron Bow Technologies —Washington, DC
Having JAMF knowledge/certification and/or a Microsoft certification would be a plus. At least 18 months (1 year 6 months) previous help desk, technical call…
Estimated: $37.9K - $48K a year
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7d
Smarthost Design Technologies, LLC —Washington, DC
Proven experience as a help desk technician or other customer support role. Resolve as many user-reported problems as expertise permits using available tools…
Estimated: $46.8K - $59.3K a year
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NextGen Solutions Corp —Washington, DC
CompTIA A+ certification for technical support. CompTIA A+ certification: 2 years (Required). Endpoint protection and management tools such as Cisco AMP,…
$20 - $25 an hour
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8d
RCG Inc —Washington, DC
Log calls and issues into the incident management ticketing system (we use ServiceNow), and escalate calls and issues to Tier 2 support when necessary.
Estimated: $41.8K - $52.9K a year
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13d
NetImpact Strategies —Falls Church, VA
The ideal candidate will manage incident handling, provide technical support, coordinate call center operations, and oversee user support activities.
Estimated: $72.7K - $92K a year
10h
California Creative Solutions Inc. —Washington, DC
Work is monitored and reviewed upon completion for accuracy and compliance with standards by government and contractor leads or more experienced IT personnel as…
$24 an hour
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2d
Bigbear.ai —Tysons Corner, VA
Ability to make independent decisions within established processes with limited direction. Write technical documents for end-users and internal team.
Estimated: $45.4K - $57.5K a year
TAA Solutions LLC —Washington, DC
Communicate technical problems in a non-technical manner, to customers with varying levels of technical expertise. Help desk: 3 years (Preferred).
$20.50 - $40.00 an hour
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Howard University —Washington, DC
Maintain, troubleshoot, and repair technical infrastructure including desktop hardware, operation systems, applications, and office systems.
$22 - $24 an hour
The Affiliated Sante Group —Silver Spring, MD
High school diploma or equivalent; Bachelor's degree in Information Technology or related field preferred. In this role, you will be responsible for providing…
$55,000 - $60,000 a year
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MetroStar —Washington, DC
Maintains the technical competency and proficiency required for answering most common questions submitted to the Help Desk. (Tier 1 and 2 support).
Estimated: $48.1K - $60.9K a year
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Xplicit Technologies —Lanham, MD
Provides support in the less technical disciplines of IT, such as computer operations, moving and installing equipment, computer cabling, data entry and…
$84,044 - $92,905 a year
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unizon technology —Arlington, VA
Ensures that projects adhere to the client’s Quality Management System, including the client tools and industry best practices, and that adequate status…
$45 - $50 an hour
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2d
CRI —Alexandria, VA
Activities may include, but are not limited to software repair, diagnostic testing, and the utilization of remote control tools used to take over the user’s…
Estimated: $48.8K - $61.8K a year
Quick Apply
2d
GovTact —Washington, DC
Expertise of ServiceNow ticketing system for tracking and resolving both incidents and requests opened by user calls. Help desk: 5 years (Required).
$80,000 - $95,000 a year
Quick Apply
Total IT Global —Washington, DC
Desktop Technician will provide day to day local\\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to…
$20 - $30 an hour
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2d
Arlluk Technology Solutions —Silver Spring, MD
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Estimated: $50.8K - $64.3K a year
Quick Apply
Natural Resources Defense Council, Inc. —Washington, DC
BS Degree in a related field with 1 years of experience or 3+ years of desktop support experience. Assist in monitoring and reporting the state of the network…
$67,500 - $74,500 a year
Applied Insight —Washington, DC
Demonstrated ability to communicate to non-technical audience on technical issues. Ability to resolve technical, functional, and operational end user issues.
Estimated: $79.5K - $101K a year
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