20 Best reservations manager jobs in Miami, FL (Hiring Now!)

Front Desk Agent, Gale South Beach
Gale Hotels —Miami Beach, FL
Assist guests with all needs related to their stay including checking in and checking out guests, making reservations in person and over the phone, assisting in…
Estimated: $30K - $31.8K a year
Quick Apply
Front Desk Agent (Luxury Residential in Brickell)
Marquis Association Management —Miami, FL
Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors.
$19 an hour
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4d
Hollywood Trading Post Assistant Manager
Seminole Tribe of Florida —Hollywood, FL
Considerable independent judgment and initiative is exercised in conformance with STOFI operating policies and procedures. Assistant manager: 1 year (Required).
$15 an hour
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4d
Front Desk Agent - FOSSE EXPERIENCE
Moxy South Beach —Miami Beach, FL
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Register and assign guests to hotel rooms.
From $18 an hour
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2d
Front Desk (Day 8am - 4pm). Evening (4pm - 12am and 12am to 8am)
Cavalier Hotel —Miami Beach, FL
The Front desk agent is responsible for ensuring all guests are promptly checked in and out of the hotel, all guest request and queries are handled politely and…
Estimated: $30K - $36K a year
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Front Office Supervisor - FOSSE Experience
Moxy South Beach —Miami Beach, FL
Greet guests immediately upon arrival; register and assign guests to hotel rooms. Compute bills, collect payments, handle cash, and make change for guests.
Estimated: $30.4K - $38.4K a year
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2d
Fine Dining Restaurant Manager RELO TO DAYTONA
Hyde Park Restaurant Group —Fort Lauderdale, FL
Maximize revenues by effectively managing reservations and driving local sales. Oversee service and guarantee that all points of guest contact meet standards,…
Estimated: $63K - $79.8K a year
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8d
High Volume Experienced Host/Reservationist Louie Bossi's
Louie Bossi's —Fort Lauderdale, FL
Openly greets guests in a polite, efficient manner to ensure a “welcoming feel” and attentive atmosphere. Observes tables and keeps track of clean, dirty or…
From $20 an hour
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4d
Studio Manager
Lucid Motors —Miami, FL
Valid driver’s license with no suspensions within the past year and obtain DMV Salesperson License. As a Studio Manager within a Lucid Sales Studio, your…
$95,000 - $115,000 a year
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Front Desk Agent (Hotel - Full-Time)
Hilton Miami Downtown —Miami, FL
Transmits and receives telephone messages, serves as hotel operator relief. Greets, registers, and assigns rooms to guests following established check-in/check…
From $17 an hour
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1d
Preston's Greeter
Loews Hotels & Co. —Miami Beach, FL
Maintains guest history files and uses information to enhance repeat guests experience. Assists guests with seating, and presents menu.
Estimated: $30K - $36.2K a year
1d
Clinton Hotel - General Manager
Think Hospitality —Miami Beach, FL
Responsible for overseeing registration of new guests, departures, PBX, reservations, cashier close reports and front office reports.
Estimated: $73K - $92.4K a year
Quick Apply
4d
Lifestyle Associate (Part-Time)
LIVunLtd —Miami, FL
Assist the Lifestyle Manager in handling all lifestyle-related requests, including securing coveted dinner reservations and tickets.
$25 - $30 an hour
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6d
Office Manager
University of Miami —Coral Gables, FL
Communicating regularly with the Center’s Director, Assistant Director, and student workers, as well as with external units – both in person and by email,…
Estimated: $46.7K - $59.1K a year
3d
Receptionist/Host - Little Pool House Miami
Soho House & Co. —Miami, FL
As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the Club or F&B Operation(s)/Restaurant(s).
Estimated: $36K - $45.6K a year
Quick Apply
Reservations Sales Agent
The Setai —Miami Beach, FL
Respond promptly and efficiently to all incoming telephone calls, skillfully handling reservations, addressing guest requests, and employing persuasive…
Estimated: $40.7K - $51.5K a year
Quick Apply
4d
SURVEILLANCE AGENT (Hollywood Location)
Seminole Gaming —Hollywood, FL
The incumbent in this position is responsible for observing and monitoring Casino operations in order to ensure compliance with Seminole Tribal Gaming…
Estimated: $37.9K - $48K a year
Front Desk PBX Operator
Le Meridien Dania Beach at Fort Lauderdale Airport —Dania Beach, FL
Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank…
Quick Apply
4d
Director of Revenue Management
Gale Hotels —Miami, FL
Assists in maximizing overall revenue and profitability and driving market share at each property through in-depth strategic evaluation, and data analysis.
Estimated: $108K - $136K a year
Quick Apply
Hotel Front Desk Lead
Selina —Miami, FL
To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly…
From $17 an hour
Quick Apply

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Front Desk Agent, Gale South Beach

Gale Hotels Miami Beach, FL

Quick Apply

Job Details

Full-time Estimated: $30K - $31.8K a year

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Front desk
Computer skills

Full Job Description

Job Title Front Desk Agent

Department: Front Desk

Reports To: Front Desk Manager

FLSA Status: Non-Exempt

SUMMARY:

Assist guests with all needs related to their stay including checking in and checking out guests, making reservations in person and over the phone, assisting in-house guests with requests, and working with other departments to communicate guest needs to get them done.

RESPONSIBILITIES:

Greet guests with a smile.
Assist guests, visitors, and vendors.
Check-in and check-out guests using the Property Management System as well as the use of other software instructed by Management
Monitor surveillance cameras, door alarms, life safety systems, and building alarms and investigate any unusual or suspicious activity.
Communicate any incident to Management
Complete pass-down reports, shift reports, and checklists.
Respond to incidents and disturbances including, but not limited to, property emergencies, noise complaints, and smoking complaints.
Assist, when necessary, with the delivery of items requested by our guests.
Always remain knowledgeable about the hotel and surrounding areas.
Inform Management of any guest issues or concerns.
Efficiently handle guest disputes when necessary, making every effort to achieve guest satisfaction.
Exercise skills to identify situations that require attention and resolution as well as appropriate discretion that require the attention of management.
Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to the manager.
Develop and maintain positive working relationships with others. Complies with quality assurance expectations and standards.
Maintain absolute discretion regarding activities, interactions, and personal data related to guests.
Assist in coordinating and implementing special projects as directed.
Maintain knowledge of the evacuation plan along with emergency procedures for emergency crews such as first responders, utility personnel, etc.
Monitor the cleanliness of the lobby, sidewalks, entrances, and related work areas.
Must be available to work on an on-call basis.
Maintain a positive and professional attitude toward guests, visitors, vendors, and co-workers.
Attend all required training, in-service, and staff meetings.
Ensure CRM software and related applications are updated nightly.
Perform other related duties and assignments as required.

QUALIFICATIONS:

Requires knowledge of basic front desk equipment and procedures including the operation of a multi-line telephone system.

EDUCATION

· A degree from four (4) a year university is highly desired, and candidates with degrees from a two (2) year university combined with related experience.

· Computer skills including Internet, email, (MS Outlook) MS Excel, MS PowerPoint, and MS Word.

LANGUAGE SKILLS:

· Ability to read, write, and comprehend simple instructions, correspondence, memos, and reports.

· Ability to effectively present information in one-on-one and small group situations to residents, clients, and other employees of the organization.

REASONING ABILITY:

· Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

· Ability to deal with problems solving several concrete variables in standardized situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

· While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, and hear. The employee is frequently required to use hands to handle or feel.

· The employee is occasionally required to reach with hands and arms.

· Specific vision abilities required by this job include close vision and color vision.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job is performed in an office environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud.

Job Type: Full-time

Schedule:

8 hour shift

Work setting:

In-person

Ability to Relocate:

Miami Beach, FL 33139: Relocate before starting work (Required)

Work Location: In person

Quick Apply

reservations manager jobs in Miami, FL

Front Desk Agent, Gale South Beach

Front Desk Agent (Luxury Residential in Brickell)

Hollywood Trading Post Assistant Manager

Front Desk Agent - FOSSE EXPERIENCE

Front Desk (Day 8am - 4pm). Evening (4pm - 12am and 12am to 8am)

Front Office Supervisor - FOSSE Experience

Fine Dining Restaurant Manager RELO TO DAYTONA

High Volume Experienced Host/Reservationist Louie Bossi's

Studio Manager

Front Desk Agent (Hotel - Full-Time)

Preston's Greeter

Clinton Hotel - General Manager

Lifestyle Associate (Part-Time)

Office Manager

Receptionist/Host - Little Pool House Miami

Reservations Sales Agent

SURVEILLANCE AGENT (Hollywood Location)

Front Desk PBX Operator

Director of Revenue Management

Hotel Front Desk Lead

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