20 Best front desk manager jobs in Miami, FL (Hiring Now!)

Front Desk Agent, Gale South Beach
Gale Hotels —Miami Beach, FL
Assist guests with all needs related to their stay including checking in and checking out guests, making reservations in person and over the phone, assisting in…
Estimated: $30K - $33.2K a year
Quick Apply
Front Desk Administrator
USA Sports Medicine —Miami, FL
Manage and implement systems, programs, and processes among the front desk. Answer high volume of phone calls. Ability to multitask and manage time effectively.
$18 - $21 an hour
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Dental Office Manager (Dental office exp a must)
Express Employment Professionals —Sunny Isles Beach, FL
Answer all incoming calls with proper screening techniques and assistance. Scheduling patients, follow-ups, re-calls, or canceling appointments with strategy…
$22 - $25 an hour
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Front Desk
KW Property Management, LLC —Miami, FL
Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.
$20 an hour
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Front Desk - Overnight
KW Property Management, LLC —Miami, FL
Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.
Estimated: $32.7K - $41.4K a year
Quick Apply
Front Desk (Evenings & Overnight)
FirstService Residential —Aventura, FL
Meet and greet residents; checks guests and service providers in/out. Greets and directs Residents, guests, and invitees. Ability to lift 30 – 50 lbs.
$19 an hour
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15h
Front Desk
KW Property Management, LLC / KWP —Miami, FL
Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.
$17 an hour
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17h
Front Desk Agent
Homewood Suites by Hilton Miami - Airport West —Miami, FL
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank…
Estimated: $30K - $34.5K a year
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21h
General Manager, Residence Inn Miami Sunny Isles Beach
Marriott International, Inc —Sunny Isles Beach, FL
4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 4 years mixed management experience in the guest…
$143,000 - $192,000 a year
12d
Front Desk/Concierge (Overnight Shift)
FirstService Residential —Miami Beach, FL
Meet and greet residents; checks guests and service providers in/out. Greets and directs Residents, guests, and invitees. Ability to lift 30 – 50 lbs.
$20 - $22 an hour
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Front Desk Associate (Day Shift)
FirstService Residential South - High Rise —Hollywood, FL
Meet and greet residents; checks guests and service providers in/out. Greets and directs Residents, guests, and invitees. Ability to lift 30 – 50 lbs.
$18 - $20 an hour
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Front Desk
FirstService Residential —Miami Beach, FL
Meet and greet residents; checks guests and service providers in/out. Greets and directs Residents, guests, and invitees. Ability to lift 30 – 50 lbs.
$18 an hour
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5d
Front Desk/Security Team Lead (Morning/Evening)
FirstService Residential —Miami Beach, FL
Investigate, analyze and report on all incidents and accidents; coordinate activities and liaise with local and federal law enforcement agencies, fire companies…
$20.00 - $21.25 an hour
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5d
Reservations Manager
Acqualina Management, LLC —Sunny Isles Beach, FL
External: Hotel guests/visitors, Unit owners, Leading Hotel of the World Reservations Center personnel, Travel and Tour Company representatives, other hotels.
Estimated: $48.4K - $61.3K a year
15h
Hotel Front Desk Lead
Selina —Miami, FL
To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly…
From $17 an hour
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11d
Front Desk Associate
FirstService Residential —Miami, FL
Meet and greet residents; checks guests and service providers in/out. Greets and directs Residents, guests, and invitees. Ability to lift 30 – 50 lbs.
$18 an hour
Quick Apply
3d
Front Desk Supervisor (Luxury Residential - Downtown Miami)
Associa —Miami, FL
In this position you must have an approachable and friendly attitude, able to meets and greets residents; checks guests and service providers in/out.
Estimated: $32.6K - $41.2K a year
Quick Apply
10d
Director of Hotel Operations -Hyatt Centric South Beach
Concord Hospitality —Miami Beach, FL
Cover front desk and Food and Beverage shifts as needed. Ensures implementation of the brand service strategy and brand initiatives with the objective of…
$70,000 - $72,500 a year
Quick Apply
16h
Front Desk Agent (Full-Time)
FirstService Residential —Miami, FL
Meet and greet residents; checks guests and service providers in/out. Greets and directs Residents, guests, and invitees. Ability to lift 30 – 50 lbs.
$18.50 an hour
Quick Apply
3d
Front Desk/Concierge
FirstService Residential —Miami Beach, FL
Meet and greet residents; checks guests and service providers in/out. Greets and directs Residents, guests, and invitees. Ability to lift 30 – 50 lbs.
$18 an hour
Quick Apply
2d

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Front Desk Agent, Gale South Beach

Gale Hotels Miami Beach, FL

Quick Apply

Job Details

Full-time Estimated: $30K - $33.2K a year

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Front desk
Computer skills

Full Job Description

Job Title Front Desk Agent

Department: Front Desk

Reports To: Front Desk Manager

FLSA Status: Non-Exempt

SUMMARY:

Assist guests with all needs related to their stay including checking in and checking out guests, making reservations in person and over the phone, assisting in-house guests with requests, and working with other departments to communicate guest needs to get them done.

RESPONSIBILITIES:

Greet guests with a smile.
Assist guests, visitors, and vendors.
Check-in and check-out guests using the Property Management System as well as the use of other software instructed by Management
Monitor surveillance cameras, door alarms, life safety systems, and building alarms and investigate any unusual or suspicious activity.
Communicate any incident to Management
Complete pass-down reports, shift reports, and checklists.
Respond to incidents and disturbances including, but not limited to, property emergencies, noise complaints, and smoking complaints.
Assist, when necessary, with the delivery of items requested by our guests.
Always remain knowledgeable about the hotel and surrounding areas.
Inform Management of any guest issues or concerns.
Efficiently handle guest disputes when necessary, making every effort to achieve guest satisfaction.
Exercise skills to identify situations that require attention and resolution as well as appropriate discretion that require the attention of management.
Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to the manager.
Develop and maintain positive working relationships with others. Complies with quality assurance expectations and standards.
Maintain absolute discretion regarding activities, interactions, and personal data related to guests.
Assist in coordinating and implementing special projects as directed.
Maintain knowledge of the evacuation plan along with emergency procedures for emergency crews such as first responders, utility personnel, etc.
Monitor the cleanliness of the lobby, sidewalks, entrances, and related work areas.
Must be available to work on an on-call basis.
Maintain a positive and professional attitude toward guests, visitors, vendors, and co-workers.
Attend all required training, in-service, and staff meetings.
Ensure CRM software and related applications are updated nightly.
Perform other related duties and assignments as required.

QUALIFICATIONS:

Requires knowledge of basic front desk equipment and procedures including the operation of a multi-line telephone system.

EDUCATION

· A degree from four (4) a year university is highly desired, and candidates with degrees from a two (2) year university combined with related experience.

· Computer skills including Internet, email, (MS Outlook) MS Excel, MS PowerPoint, and MS Word.

LANGUAGE SKILLS:

· Ability to read, write, and comprehend simple instructions, correspondence, memos, and reports.

· Ability to effectively present information in one-on-one and small group situations to residents, clients, and other employees of the organization.

REASONING ABILITY:

· Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

· Ability to deal with problems solving several concrete variables in standardized situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

· While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, and hear. The employee is frequently required to use hands to handle or feel.

· The employee is occasionally required to reach with hands and arms.

· Specific vision abilities required by this job include close vision and color vision.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job is performed in an office environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud.

Job Type: Full-time

Schedule:

8 hour shift

Work setting:

In-person

Ability to Relocate:

Miami Beach, FL 33139: Relocate before starting work (Required)

Work Location: In person

Quick Apply

front desk manager jobs in Miami, FL

Front Desk Agent, Gale South Beach

Front Desk Administrator

Dental Office Manager (Dental office exp a must)

Front Desk

Front Desk - Overnight

Front Desk (Evenings & Overnight)

Front Desk

Front Desk Agent

General Manager, Residence Inn Miami Sunny Isles Beach

Front Desk/Concierge (Overnight Shift)

Front Desk Associate (Day Shift)

Front Desk

Front Desk/Security Team Lead (Morning/Evening)

Reservations Manager

Hotel Front Desk Lead

Front Desk Associate

Front Desk Supervisor (Luxury Residential - Downtown Miami)

Director of Hotel Operations -Hyatt Centric South Beach

Front Desk Agent (Full-Time)

Front Desk/Concierge

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