20 Best Travel, Attractions & Events Occupations jobs in Brooklyn, NY (Hiring Now!)

Travel Agent
Ten Group —New York, NY
Follow up with the members to see if they are ready for their adventure and answer any questions they may have • Work alongside the Global Teams to ensure that…
$45,000 - $49,000 a year
Quick Apply
10d
General Manager
New York Junior Tennis League,Inc —Bronx, NY
Oversee front desk operations, ensuring proper intake, client services, and revenue management. 10+ years' progressive experience in a combination of (tennis…
$135,000 - $150,000 a year
Quick Apply
Guest Attendant
Alamo Drafthouse Cinema —Staten Island, NY
Our Guest Attendants will have the pleasure of serving our theater guests and being their point of contact for a variety of functions within the venue,…
Chinese Speaking Nursing Home Concierge
Union Plaza Care Center —Flushing, NY
Answer telephone, takes messages, reports requests and alerts appropriate staff to problems or questions. Check room prior to admission and ensure that the area…
$18 - $20 an hour
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4h
Cage Cashier
Resorts World New York —Jamaica, NY
The Cage Cashier verifies loose and bundled money, handles coin transactions, processes jackpot checks, and redeems valid gaming vouchers for cash.
$28.35 - $37.81 an hour
Quick Apply
1h
Port Captain
Liberty Cruise —New York, NY
Must possess a 100-ton USCG masters license. 100-ton USCG masters license (Required). The portfolio of brands we own and manage includes TopView Sightseeing,…
$90,000 - $100,000 a year
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ICE SKATING RINK VENUE GENERAL MANAGER
MAGIC ICE USA! —New York, NY
All management candidates must have a valid driver's license, a basic knowledge of personal computers and be able to successfully pass pre-employment screening.
$7,000 a month
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Assistant Director of Marine Operations
Liberty Cruise —New York, NY
Must possess a 100-ton USCG masters license. 100-ton USCG masters license (Required). Bachelor's degree in one of the following: Engineering, Vessel Operations,…
$100,000 - $120,000 a year
Quick Apply
Settlement Conference Coordinator Attorney
Nassau County Bar Association —Mineola, NY
The Project serves a unique role of providing limited, for-the-day representation to homeowners in Nassau Supreme Court in Mineola, NY, as well as providing…
$65,000 - $85,000 a year
Quick Apply
6d
Stadium Laborers Baseball Season 2024
Alliance Building Services —Queens, NY
- Providing excellent customer service to guests and visitors. - Cleaning and sanitizing restrooms, locker rooms, concession stands, and other areas.
$22.48 an hour
Quick Apply
4d
Director of Front Office Operations
Hotel Hugo —New York, NY
V Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank…
$75,000 - $83,000 a year
Quick Apply
Event Staff - Greeter
Rockstar Executive —New York, NY
R.E. is in need of an individual to work in our Large Upscale Venue in the midtown area. Related experience is not required. If you feel you have an…
From $21 an hour
Quick Apply
11d
Front Office Manager
The Chef Agency —New York, NY
Boutique hotel in NYC is looking for a Front Office Manager and is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest…
$80,000 - $85,000 a year
Quick Apply
Concierge - Part Time Weekend overnight
Choice NY Property Management, LLC —Brooklyn, NY
Meeting, greeting and directing residents and guests. Receive and process incoming deliveries and packages. Must be available immediately, 16 hours per week.
$22 - $23 an hour
Quick Apply
13d
JFK Cargo Office Agent
Swissport International AG —Jamaica, NY
Willing to work in inclement weather conditions. High school diploma or GED equivalent. The expected pay rate is $19/hr.
$19 an hour
SUMMIT - Box Office Ambassador
SUMMIT One Vanderbilt —New York, NY
Provide a high level of guest service by engaging guests, answering questions, resolving issues, making thoughtful recommendations, and identifying…
$23 an hour
Quick Apply
Concierge
Benkey llc —New York, NY
Knowledge of front desk operations, including check-in/check-out procedures and phone etiquette. Answer phone calls and direct them to the appropriate…
$22.30 - $27.15 an hour
Quick Apply
2d
Doorperson for Luxury Hybrid Property
Related —New York, NY
Approach all encounters with residents, guests, and colleagues in a gracious, attentive, courteous, and service-oriented manner.
$28.78 an hour
6d
Front Desk Agent
LUXURY CONNECTIONS CONCIERGE LLC —New York, NY
Manage phone calls and reservations. Previous experience in hotel management or front desk operations preferred. Check guests in and out efficiently.
$19.93 - $24.01 an hour
Quick Apply
7d
Front Desk Agent
The Mark Hotel —New York, NY
Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name,…
$30 an hour
Quick Apply

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Travel Agent

Ten Group - New York, NY

Quick Apply

Job Details

Full-time $45,000 - $49,000 a year 10 days ago

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
Employee discount
Life insurance

Qualifications

CRM software
Microsoft Outlook
Customer service
English
High school diploma or GED
Under 1 year
Travel planning

Full Job Description

The Travel Reservations Agent needs to be a dedicated, motivated, and service-oriented individual to join our esteemed team. As a Travel Agent, you will immerse yourself in the realm of opulent travel, high end dining, VIP events and assist our discerning clients in curating their ideal itineraries. Our team of lifestyle managers builds bespoke travel itineraries and fulfils requests for exquisite dining experiences and entertainment, such as securing reservations at the world's finest restaurants and arranging tickets for best-selling shows, concerts, and events. If you possess a talent for service, an ambition for success, and an insatiable passion for the finer aspects of life, then this is the ideal position for you! Your exceptional customer service skills, adeptness in utilizing travel research tools, and unwavering enthusiasm for travel and entertainment will result in unparalleled member satisfaction, substantial sales revenue, and repeated utilization of Ten for travel and other types of requests across the organization.

Serve our members primarily by telephone and email to fulfil their requests and offer suggestions to enhance their experience. Provide quotes via our CRM system by email for the members. Handle all communication between suppliers needed to obtain the quotes/information and review the details of all quotations provided to you, before providing them to the member.

Fully explore and understand each member’s requirements and use your superb knowledge of local suppliers to propose options which perfectly suit the brief.
Offer the best value and competitive prices
Use your commercial judgment to secure maximum supplier revenue without compromising the member’s wishes.
Offer options to the member where this is the best choice for them for reasons of availability, price or suitability even if Ten will not earn supplier commission on the booking
Complete jobs in response to briefs from members taken by colleagues allocated to your home page
Follow up on your quotes to maximize the conversion of requests to bookings.
Create complex “high touch” itineraries for our VIP and other high net worth members.
To investigate opportunities to add value beyond the regular request and exceed the members’ expectations.
Ensure members are made aware verbally and in writing before booking of all supplier terms and conditions and consumer protections
Handle all member payments (if applicable) and arrange supplier payment through our finance team when required.
Have the ability to work on multiple requests and sourcing options from various suppliers according to the member’s needs.
Promote the wider Ten business to our members and suggest/take briefs for other teams in the business
Resolve customer care/escalation issues related to jobs you have carried out for members.

• Follow up with the members to see if they are ready for their adventure and answer any questions they may have • Work alongside the Global Teams to ensure that members travelling to any region of the world receive an exceptional service in country, making for a world class experience in concierge.

• To demonstrate you can confidently negotiate with suppliers to deliver the best possible service to our members • Contribute to Ten’s supplier relationship procurement, by helping to maintain and build new relationships with vendors. Thus, ensuring continuous growth of our services, by collaborating with the global teams and ensuring the specific region is developing and is profitable. Must meet all published targets for your role including being present, on time, available and completing your scheduled shift. Take comprehensive and accurate briefs according to published processes via the phone and/or email directly from members, agreeing realistic response times in line with company targets, and respond yourself or allocate to the correct team homepage. To manage and meet competing deadlines, while setting expectations with members and ensuring continued communication with them. To accomplish these targets, you will collaborate with our affiliated suppliers and our preferred selection of hotels, restaurants, and other suppliers.

Logging in to the telephony system and be ready to take phone and email briefs from members for any team in the business.
Correctly notate brief in Ten systems according to published process
Ensure that Ten meets Service Level Agreement targets for our corporate clients
To keep up to date on administration and research relating to members requests on CRM in a timely manner.
To ensure that requests that could have commissions available are processed and invoices are produced.
To record feedback in order to continually drive high levels of member satisfaction and service enhancements
To assist in customer care/escalations where necessary to deliver swift and effective resolution and minimize any negative impact/turn any negative impact into positive.
Close jobs and issue invoices to suppliers promptly in line with contract arrangements to maximize cash flow for the business.
Provide feedback to Team Leader and/or the relevant Supplier Manager with any service level issues regarding particular suppliers, and where you identify alternatives to existing suppliers or a possible need for new suppliers.

• Meet monthly KPI’s on Sales, NPS and Efficiency. • You must meet goals in a fast-paced environment where deadlines are ever-present.

Requirements

One to two years combination of travel booking experience required. This can be booking hotels, airline or any other professional travel booking experience.
Travel industry knowledge required. This may come from schooling, professional experience or personal experience having travelled heavily internationally.
Six months to a year of Dining and/or Entertainment background is required.
Experience in a retail /call centre Travel environment
GDS experience preferred but not mandatory.
Need proven experience with quick problem solving and resourcefulness in previous employment.
Comprehensive knowledge of Office Word, MS Outlook. No training is provided for this. •
Excellent English language skills, both written and spoken. Must be able to book reservations in English without error.
Must write grammatically correct and error free American English.
Required to commit to scheduled shift. This will include night shift and weekends.
Must be able to commute to the office.
Commitment to supporting the delivery of Ten’s environmental, social and governance goals, and promoting policy adherence

Benefits

401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Retirement plan
Tuition reimbursement
Vision insurance

Quick Apply

Travel, Attractions & Events Occupations jobs in Brooklyn, NY

Travel Agent

General Manager

Guest Attendant

Chinese Speaking Nursing Home Concierge

Cage Cashier

Port Captain

ICE SKATING RINK VENUE GENERAL MANAGER

Assistant Director of Marine Operations

Settlement Conference Coordinator Attorney

Stadium Laborers Baseball Season 2024

Director of Front Office Operations

Event Staff - Greeter

Front Office Manager

Concierge - Part Time Weekend overnight

JFK Cargo Office Agent

SUMMIT - Box Office Ambassador

Concierge

Doorperson for Luxury Hybrid Property

Front Desk Agent

Front Desk Agent

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Travel, Attractions &amp; Events Occupations jobs in Brooklyn, NY

Travel, Attractions & Events Occupations jobs in Brooklyn, NY