20 Best patient coordinator jobs in Boston, MA (Hiring Now!)

Client Care Coordinator - Veterinary Hospital; evening shift
MSPCA-Angell —Boston, MA
Ideal applicants will have at least 2 years experience in a hands on and/or client service role in a veterinary clinic or hospital, animal shelter/humane…
Estimated: $48.6K - $61.5K a year
Quick Apply
Patient Representative / Medical Receptionist
Minka Health —Chestnut Hill, MA
Ø Handles patient questions, on-site and by telephone, regarding problematic accounts. This includes working directly with physicians, referral coordinator and…
$20 - $23 an hour
Quick Apply
Transition to Practice RN Resident
Good Shepherd Community Care —Newton, MA
Under the guidance and supervision of an NCC preceptor and TTP educators, learn to provide, coordinate, and document initial and ongoing clinical assessments of…
Estimated: $70.3K - $89K a year
Quick Apply
Patient Billing Representative
SkinCare Physicians, Inc. —Chestnut Hill, MA
High School diploma or equivalent; associate or bachelor’s degree in business preferred. Research all information needed to complete billing process, including…
From $25 an hour
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Client Care Coordinator - Veterinary Emergency Hospital; evening shift
MSPCA-Angell —Boston, MA
Ideal applicants will have at least 2 years experience in a hands on and/or client service role in a veterinary clinic or hospital, animal shelter/humane…
Estimated: $50.7K - $64.2K a year
Quick Apply
Patient Services Coordinator III
Massachusetts General Hospital —Boston, MA
This role involves greeting patients and visitors in a way that makes them feel welcome and supported, checking patients in/out for their appointments,…
Estimated: $43.6K - $55.2K a year
Quick Apply
TMS Coordinator
LifeStance Health —Newton, MA
Book, schedule, and perform reminder calls for TMS patient appointments. Essential duties include coordination & scheduling of all TMS services, answering…
$21 - $23 an hour
Concierge Patient Care Coordinator
Five Journeys —Newton Center, MA
Manage front desk operations, including greeting patients, scheduling appointments, and handling inquiries via phone, email, and in-person.
Up to $28 an hour
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Registered Nurse Hospice
Gentiva Hospice —Auburndale, MA
RN license in the state of requested employment (or eligibility to obtain). Current driver’s license and automobile insurance.
Estimated: $75.9K - $96.1K a year
9d
Dental Patient Care Coordinator
Dr. John Meola —Boston, MA
Checking patients in and out, Updating Patient Information & Medical History. We have long-term staff that provides quality care to our patients.
$28 - $32 an hour
Quick Apply
2h
Practice Manager - Physical and Occupational Therapy
Massachusetts General Hospital —Boston, MA
Monitors front desk physical environment, identifies problems, and resolves them. BS degree in relevant field or relevant experience.
Estimated: $77.8K - $98.5K a year
Quick Apply
3d
Pre/Post Charge RN
Shields Health —Quincy, MA
Currently holds a nursing license in the state of Massachusetts, free of sanctions and disciplinary actions. Completion of a minimum of two (2) years education…
Estimated: $87.6K - $111K a year
Quick Apply
4d
Recovery Specialist - Men's Residence - Highland Ave (Per Diem)
Bay Cove Human Services —Boston, MA
Six months experience in health and human service-related field preferred, preferably working with those with co-occuring mental health and substance use…
$20 an hour
Quick Apply
Administrative Assistant/Patient Coordinator
Boston Obstetrics & Gynecology, LLC —Brookline, MA
Duties include answering the telephone and returning calls, promptly responding to emails, overseeing the schedule of five physicians, coordinating patient…
$20 - $25 an hour
Quick Apply
Orthodontic Dental Assistant
Chestnut Dental —Needham, MA
Escort patient to check-out area and give scheduling information to front desk personnel. Pour impressions, separate models from impression trays, trim models;…
$21 - $38 an hour
Quick Apply
Surgical Coordinator - Stoneham, MA
MelroseWakefield Healthcare —Stoneham, MA
An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical,…
Estimated: $41.5K - $52.5K a year
Resource Specialist
Newton Wellsley Hospital —Newton Lower Falls, MA
Requires basic typing and/or computer data entry skills, experience with personal computer and software desirable. High School Degree or GED required.
Estimated: $44.8K - $56.7K a year
Patient Care Coordinator
Boston Dental —Boston, MA
Patient care coordinators ensure the reception and waiting areas radiate a welcoming ambiance. Help patients to feel comfortable at each visit while developing…
From $29 an hour
Quick Apply
8h
Assisted Living Director (Clinical Care Coordinator)
Maplewood at Weston LLC —Weston, MA
A degree in social work, nursing, psychology, gerontology or therapeutic recreation or related field; non-degreed individuals with at least 5 years direct…
Estimated: $90K - $114K a year
Quick Apply
Clinical Nurse Coordinator (Long-Term Care) - Evening/Night Hours Available!
Connexion Systems and Engineering, Inc. —Dedham, MA
Current Massachusetts license as an R.N. Ensure that safety and security measures are in place to provide a safe and comfortable environment for patients,…
$50 - $60 an hour
Quick Apply
4d

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Client Care Coordinator - Veterinary Hospital; evening shift

MSPCA-Angell - Boston, MA

Quick Apply

Job Details

Full-time Estimated: $48.6K - $61.5K a year

Benefits

Free parking
Health insurance
Dental insurance
Tuition reimbursement
Employee discount
403(b)
Life insurance

Qualifications

Animal handling
Client services
Patient care
2 years
Communication skills

Full Job Description

This is a full time 40 hour/week day shift position. Second shift hours from 1-9:30pm, rotating weekends.

This Client Care Coordinator position is a new addition to our growing Internal Medicine and Emergency/Critical Care teams. In this role, you will work collaboratively with our clinical and service teams to ensure seamless delivery of excellent client service and patient care from the point of admission to the point of discharge. This impactful role provides daily opportunity to make a positive difference in the quality of life of our patients and clients. Ideal applicants will have at least 2 years experience in a hands on and/or client service role in a veterinary clinic or hospital, animal shelter/humane society, or other animal related field. Relative experience in a human medical position is also welcomed.

THE POSITION:

Our Client Care Coordinators are responsible for facilitating inpatient client care from patient admission to discharge. They serve as a life-line to clients during their pet’s hospitalization - providing status updates and addressing questions/concerns to ensure the client is comforted and informed during their pet’s care. This role works collaboratively with many hospital areas to manage patient care and assist the client in making the transition to home care after discharge from the hospital. This vital position relies on strong communication skills, as the Coordinator is a direct line of communication between the client and our Veterinarians and serves as a central resource for the client via multiple channels. Being both patient and client facing, this role is perfect for someone who wants to work with animals hands on but in a less technical role.

Some Duties include:

Meeting with clients at patient drop off and facilitate patient admission to the hospital and transporting the pet to their treatment areas.
Following inpatient population for their service to provide patient status updates to their families via various channels including phone, email, text
Providing photo updates and/or facilitating with in-person or video visiting with inpatients to their families
Celebrating patient success and offering kindness in the face of patient challenges and loss, demonstrating comfort care to patients and clients
Facilitating communication between the doctor and client during their pet’s inpatient care. Communications would include: Addressing client questions and soothing concerns, relaying pertinent information on status and polices, gaining permission from clients for diagnostics or procedures during hospitalization including the presentation of any additional financial estimates
Facilitating discharge of the patient, reuniting the pet with their family and guiding the client through the doctor’s home care and medication instructions

WHO WE ARE:

Angell, founded in 1915, is recognized internationally as a leader in animal medicine and has the reputation as one of the finest veterinary teaching hospitals in North America. Angell serves the greater Boston and scenic New England area as a primary care facility, a 24-hour emergency hospital, and as a tertiary referral center. Our Client Services Department is the hub of this busy hospital where, we will see approximately 90,000 animals this year.

APPLICANT REQUIREMENTS:

We are looking for applicants who:

possess excellent verbal and written communication skills,
have proven excellence in client service,
have knowledge of principles and processes of animal handling/patient care and knowledge of common veterinary drugs,
focus on operational/organizational excellence,
demonstrates patience and empathy, strengths needed for this position.

OUR BENEFITS:

Our compensation package includes health, dental and life insurance, 403(b) retirement plan, tuition reimbursement, paid holidays, sick and vacation time, employee discounts for your pet health care and pet food needs, and free on site Boston parking!

Experience

Required

Please attach a cover letter for this position with your application.
2 year(s): • Prior experience of a minimum of 2 years veterinary practice experience in a technical or a general client services position.

Preferred

Previous work experience in a fast-paced, multi-veterinary hospital, emergency/referral practice or veterinary teaching hospital is a plus!

Education

Required

Associates or better in Animal Science or related field

Quick Apply

patient coordinator jobs in Boston, MA

Client Care Coordinator - Veterinary Hospital; evening shift

Patient Representative / Medical Receptionist

Transition to Practice RN Resident

Patient Billing Representative

Client Care Coordinator - Veterinary Emergency Hospital; evening shift

Patient Services Coordinator III

TMS Coordinator

Concierge Patient Care Coordinator

Registered Nurse Hospice

Dental Patient Care Coordinator

Practice Manager - Physical and Occupational Therapy

Pre/Post Charge RN

Recovery Specialist - Men's Residence - Highland Ave (Per Diem)

Administrative Assistant/Patient Coordinator

Orthodontic Dental Assistant

Surgical Coordinator - Stoneham, MA

Resource Specialist

Patient Care Coordinator

Assisted Living Director (Clinical Care Coordinator)

Clinical Nurse Coordinator (Long-Term Care) - Evening/Night Hours Available!

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