20 Best jobs in Austin, TX (Hiring Now!)

Virtual Customer Service Advisor
St. David's South Austin Medical Center —Austin, TX
The Customer Advisor handles account inquiries via inbound and outbound calls from patients, guarantors, or other third parties to review account information,…
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8d
Psychologist
Clay Consulting LLC —Austin, TX
An active and unrestricted license in the state in which exams are performed. Annual $500 allowance towards license renewal, certification renewal, or CEU…
$120,000 - $140,000 a year
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11d
Delivery Driver - Part Time
CVS Health —Austin, TX
Current, valid driver’s license in the state at the level required for the vehicle’s operation. While no professional driving experience is required, we…
$16.00 - $27.54 an hour
18h
Complaint Investigations Coordinator
Curative HR LLC —Austin, TX
Department of Insurance and/or other state regulators. Ability to understand and comply with federal, state and local regulations.
$27 - $33 an hour
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Coca Cola - Team Lead - Austin, TX
Greenhouse Agency —Austin, TX
All final candidates will be asked to complete a background check including driving record, education, employment, and criminal records.
$50,000 - $56,000 a year
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14d
Dirty Dog is Hiring Daycare Attendant ! ($15/hour guaranteed!)
Dirty Dog Grooming + Self-serve Dogwash + Daycare + Boarding —Austin, TX
Checking and responding to emails and text messages. Maintaining the cleanliness of the daycare areas at all times. Shifts from 7:30 AM-6:30 PM.*.
From $15 an hour
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6d
Unarmed Security Guard - Austin
ACT Security Group —Austin, TX
Report facility issues such as fire hazards and leaks. Job Types: Full-time, Part-time, Flexible. Paid Time Off (after one year).
$18 - $21 an hour
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7d
Data Entry/Research Assistant
Compex Legal Services —Austin, TX
Minimum of 2 years of experience in data entry or order processing, preferably in a legal or corporate environment. Data entry: 1 year (Preferred).
$16.50 an hour
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6d
VDC - BIM Designer (Sheetmetal-Ductwork)
Comfort Systems USA Central Texas —Austin, TX
This role will create working shop drawings of complex nature using advanced detailing techniques from engineering documents that are used to support shop…
From $64,000 a year
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Front Desk Agent
TownePlace Suites Austin Northwest —Austin, TX
Readily available and approachable for all guests while providing excellent guest service. Check-in/Check-out hotel guests. Paid Sick and Vacation Time.
$17 an hour
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2h
Dock Attendant
Rowing Dock —Austin, TX
You are responsible for assisting customers and answering questions about the dock. We offer kayak, canoe, and stand up paddleboard rentals in addition to…
$19 an hour
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6d
Entry Level HR Assistant/Office Coordinator*
Power Home Remodeling —Austin, TX
The Office Coordinator should demonstrate fervent communication skills and uphold a comfortable and professional atmosphere in the front office area.
$55,000 a year
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1d
Front Desk Coordinator
Mann Eye Institute —Austin, TX
Minimum of 2 years of experience in a medical office or a guest-oriented environment (preferably in a high-end spa, country club, beauty industry, high-end…
From $18 an hour
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4d
Production Associate (Full-Time)
Lotto.com Inc. —Austin, TX
Headquartered in Jersey City, New Jersey, Lotto.com is the first digital platform for ordering official state lottery draw and scratch games on both mobile and…
$20 an hour
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Private Piano Teacher
Orpheus Academy of Music —Austin, TX
High quality pianos, teaching materials, and sound equipment in every room. Early childhood education: Understanding of child development principles and age…
$35 - $40 an hour
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Electric Meter Site Tester
Allegiant Utility Services —Austin, TX
Enter data collected in the field into WOMs application. Ability to use hand tools (powered and non-powered). Conduct Site Diagnostic tests for Vector Diagrams,…
$27 - $35 an hour
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1d
FedEx Delivery Driver
Blackland Transport —Austin, TX
*Have a valid driver license and clean driving record. We need an experienced delivery driver to provide package pick-up and delivery services for FedEx…
From $180 a day
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12d
Executive Assistant
Texas Lottery Commission —Austin, TX
We offer competitive compensation, including an upcoming 5% salary increase for all employees which will take effect September 1, 2024; merit increases for…
$74,000.04 - $83,000.04 a year
Quick Apply
1d
Remote Customer Service Specialist
Activus Connect —Austin, TX
_Customer Support_: Serve as the first point of contact for employees' inquiries related to benefits, 401K plans, and payroll matters through inbound calls.
$17 an hour
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4d
CONTACT REPRESENTATIVE / CUSTOMER SERVICE -- IRS
Internal Revenue Service —Austin, TX
Completion of at least four (4) years of education above the high school level leading to a bachelor's degree (120 semester hours, 180 quarter hours, or 2,880…
$37,696 - $60,641 a year

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Virtual Customer Service Advisor

St. David's South Austin Medical Center - Austin, TX

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Job Details

Full-time 8 days ago

Benefits

Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Family leave
Vision insurance
401(k) matching
Pet insurance

Qualifications

Customer service
1 year
Retail sales

Full Job Description

THIS IS A MONDAY - FRIDAY Day Shift role!!

Introduction

Do you want to join an organization that invests in you as a Virtual Customer Service Advisor? At Parallon, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Virtual Customer Service Advisor like you to be a part of our team.

Job Summary and Qualifications

The Customer Advisor handles account inquiries via inbound and outbound calls from patients, guarantors, or other third parties to review account information, take appropriate actions in various systems to resolve inquiries, and secure payment on outstanding account balances. This role requires the ability to learn and work in multiple account systems/applications.

In this role you will:

Communicate with customers by phone or via digital media to obtain information needed to resolve inquiries in accordance with department policies and procedures
Review patient account information in multiple systems, perform research as necessary, and take appropriate action to resolve patient inquiries and account balances
Document patient inquiry and actions taken into the appropriate systems
Update or add insurance information and/or patient demographic information and request rebill
Work with patients and guarantors to secure payment on outstanding account balances using secured payment methods
Escalate patient complaints to the appropriate individual/department based on the nature of the issue
Create a positive patient experience through actively listening, understanding, ensuring timely resolution or escalation, communicating in a friendly manner, and handling patients with a consummately professional attitude
Follow all Parallon Customer Service Organization (CSO) guidelines and policies
Meet and maintain established departmental performance metrics for production and quality
Adhere to all compliance guidelines
Maintain working knowledge of workflow, systems, and tools used in the department

Qualifications that you will need:

Minimum one-year customer service experience required in a customer service, healthcare office, hospitality, retail sales or client manager role
Previous call center experience preferably in a healthcare environment preferred
Virtual employees are required to have high speed internet with 25 MB download and 6 Upload Speed. (WiFi is not permitted)

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Virtual Customer Service Advisor opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Quick Apply

jobs in Austin, TX

Virtual Customer Service Advisor

Psychologist

Delivery Driver - Part Time

Complaint Investigations Coordinator

Coca Cola - Team Lead - Austin, TX

Dirty Dog is Hiring Daycare Attendant ! ($15/hour guaranteed!)

Unarmed Security Guard - Austin

Data Entry/Research Assistant

VDC - BIM Designer (Sheetmetal-Ductwork)

Front Desk Agent

Dock Attendant

Entry Level HR Assistant/Office Coordinator*

Front Desk Coordinator

Production Associate (Full-Time)

Private Piano Teacher

Electric Meter Site Tester

FedEx Delivery Driver

Executive Assistant

Remote Customer Service Specialist

CONTACT REPRESENTATIVE / CUSTOMER SERVICE -- IRS

THIS IS A MONDAY - FRIDAY Day Shift role!!

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