20 Best agent jobs in Chicago, IL (Hiring Now!)

Guest Services Agent
Aloft Chicago Mag Mile —Chicago, IL
Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s…
$24.20 an hour
Quick Apply
6d
3rd Shift Part-Time Security Agent
AC Chicago —Chicago, IL
POSITION PURPOSE: To protect all internal guests and secure and monitor hotel property and assets. Assist with the delivery of amenities as requested by guests.
Estimated: $35.4K - $44.9K a year
Quick Apply
7d
ORD Cargo Ramp Agent
Swissport International AG —Chicago, IL
Comply with all federal, state, municipal, airport authority and carrier security requirements. Drive and/or operate ground support equipment to include tow…
$18.65 an hour
14h
Guest Service Agent - The Hoxton, Chicago
Schulte Boutique + Lifestyle —Chicago, IL
You'll take care of our guests, including check in/check out, billing, ensuring we collect correct guest data, and communicating any guest issues that arise.
$20 an hour
Quick Apply
Fuel Agent
Cargo Handling Services —O'hare International Airport, IL
2 years of experience in the driving/refueling industry. The focus of the role is to safely refuel aircraft prior to taking off, following strict instructions…
From $23 an hour
Quick Apply
16h
Airline Passenger Agent
Alliance Ground International —Chicago, IL
Possess a valid driver’s license with a clean driving record (only required for some airports) Be able to pass a drug screen and obtain airport security…
From $18.65 an hour
Quick Apply
13d
Call Center Agent
Unique Visions Of Rock Hill —Chicago, IL
You will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service…
$19.21 - $30.17 an hour
Quick Apply
3d
Overnight Front Desk Agent at The Ritz-Carlton, Chicago
Sage Hospitality —Chicago, IL
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with…
Estimated: $39.3K - $49.8K a year
10d
Workplace Experience 24/7 Agent
Latham & Watkins LLP —Chicago, IL
A minimum of three (3) years of prior workplace experience, receptionist, technology, hospitality, or inbound customer service call center experience,…
$55,000 - $65,000 a year
3d
Full Time Multimarket Customer Service Agent
H&M Group —Chicago, IL
Handles calls, emails, and chats interactions in a prompt and professional manner. Monthly monitoring of calls and chat interactions to ensure quality of…
From $19.28 an hour
Quick Apply
Aircraft Upholstery Agent - Overnight Shift - O'Hare Airport
Flightline Support Group LLC —Chicago, IL
A valid driver's license for at least 1 full year with a clean driving record is highly preferred. Inspect, identify, scrub, brush, and wipe leather seat cover…
$19 an hour
Quick Apply
6d
Office Representative - State Farm Agent Team Member
Jennette Torres - State Farm Agent —Chicago, IL
As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm products including, auto, home and…
$35,000 - $80,000 a year
Quick Apply
11h
PT Guest Service Agent - The Hoxton, Chicago
Schulte Boutique + Lifestyle —Chicago, IL
You'll take care of our guests, including check in/check out, billing, ensuring we collect correct guest data, and communicating any guest issues that arise.
$20 an hour
Quick Apply
12d
Guest Services Agent
Study Hotels —Chicago, IL
Courteously answer inquiries and accept reservations, both in person and by telephone, by accurately communicating hotel rates and information and using…
Estimated: $37.7K - $47.8K a year
Quick Apply
14d
Guest Service Agent - Part Time
Royal Sonesta Chicago River North —Chicago, IL
· Valid driver’s license required. · Register guests, issue room keys, and provide information on hotel services and room location.
$25 an hour
Quick Apply
Call Center Agent
Aucera (DialAmerica) —Oak Brook, IL
We are now hiring permanent FT/PT employees for our inbound/outbound customer service position with our long-time nationally known clients.
$14 - $16 an hour
Quick Apply
Security Agent
Emily Management LLC —Chicago, IL
Often post at entry points, welcoming and greeting guests. Maintain a hospitable and service-oriented environment by greeting, hosting, and maintaining friendly…
$19.23 - $21.15 an hour
Quick Apply
Agent Operations Planning
Envoy Air Inc. —Chicago, IL
Possess a valid, unexpired and unsuspended driver’s license. Making calculations based on aircraft load of passengers, baggage, and fuel.
Guest Service Agent
Homewood Suites by Hilton and Hilton Garden Inn Chicago Downtown South Loop —Chicago, IL
Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.
$21 an hour
Quick Apply
Union Barista|Part-time|McCormick Place Convention Center
Oak View Group —Chicago, IL
Accurately processes cash register transactions, inputting product costs, giving back change, processes debit and credit cards, traveler's checks, coupons and…
$25.77 an hour

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Guest Services Agent

Aloft Chicago Mag Mile Chicago, IL

Quick Apply

Job Details

Full-time $24.20 an hour 6 days ago

Benefits

Commuter assistance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED
Hotel experience

Full Job Description

Perks

Competitive Pay Medical, Dental, Vision, and Life Insurance FSA and Commuter Benefits Vacation and Paid Time Off (PTO) Complimentary and Discounted Rooms Annual review with increase 401k program with company match

FULL-TIME GUEST SERVICES AGENT JOB DESCRIPTION

DEPARTMENT: Front Office

REPORTS TO: Front Office Manager

STATUS: Non-exempt

JOB SUMMARY

Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making, and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

QUALIFICATION STANDARDS

Education & Experience:

College course work in related field helpful.
Must have Lightspeed experience.
Experience in a hotel or a related field preferred.
Guest Service Agents must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Guest Service Agents must have the ability to multi-task, be detail-oriented, and be able to problem solve to effectively deal with internal and external customers.
High School diploma or equivalent required.

Physical requirements:

Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.

Mental requirements:

Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful, high pressure situations.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Must maintain composure and objectivity while under pressure.

DUTIES & FUNCTIONS

Essential:

Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Tishman standards, as required by scheduling which will vary according to the needs of the hotel.
Always comply with Tishman standards and regulations to encourage safe and efficient hotel operations.
Always maintain a friendly and warm demeanor.
Greet and welcome all guests approaching the Front Desk in accordance with Tishman standards.
Maintain proper operation of the telephone switchboard and ensure that all Tishman performance standards are met.
Handle requests for information, mail, and messages in an efficient and courteous manner.
Answer guest inquiries about hotel service, facilities, and hours of operation.
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
Follow all Tishman credit policies.
Be aware of all rates, packages, and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Tishman policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly, efficient, and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Employees must always be attentive, friendly, helpful and courteous to all guests, managers and all other employees.

Marginal:

Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other employees.
Attend meetings as required by management.
Perform any other duties as requested by management.

Quick Apply

agent jobs in Chicago, IL

Guest Services Agent

3rd Shift Part-Time Security Agent

ORD Cargo Ramp Agent

Guest Service Agent - The Hoxton, Chicago

Fuel Agent

Airline Passenger Agent

Call Center Agent

Overnight Front Desk Agent at The Ritz-Carlton, Chicago

Workplace Experience 24/7 Agent

Full Time Multimarket Customer Service Agent

Aircraft Upholstery Agent - Overnight Shift - O'Hare Airport

Office Representative - State Farm Agent Team Member

PT Guest Service Agent - The Hoxton, Chicago

Guest Services Agent

Guest Service Agent - Part Time

Call Center Agent

Security Agent

Agent Operations Planning

Guest Service Agent

Union Barista|Part-time|McCormick Place Convention Center

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