20 Best Senior Client Service Specialist jobs (Hiring Now!)

Paycom Specialist - Grapevine ($26.45/HR)
Paycom Payroll Llc —Grapevine, TX
Comfortable with high volume inbound and outbound calls and using persuasion and influence to drive outcomes. Experience as a user of the Paycom system.
$26.45 an hour
10d
Behavior Analyst (BCBA)
Autism Learning Partners —Columbus, OH
Active LBA certification issued by the state of Ohio. Education and Mentorship: Ongoing CEUs provided by BCBA-D; annual in-house conference featuring leading…
$80,000 - $85,000 a year
Quick Apply
6d
Regional Trainer - ABA
Autism Learning Partners —Valencia, CA
Regional Trainer responsibilities are part-time (up to ~4 hours weekly providing live training and team support; up to 15 hours weekly providing field support,…
$22.00 - $25.10 an hour
Quick Apply
Senior DeFi Specialist
SideRamp —Remote
Education: Bachelor's degree in Finance, Economics, Computer Science, or a relevant field. Partnership Building: Collaborate with key DeFi stakeholders to…
Estimated: $84.5K - $107K a year
2h
Workers' Compensation Attorney
Mastagni Holstedt, A.P.C. —Sacramento, CA
Conduct legal research and factual investigation to prepare legal documents and develop strategies. Provide comprehensive legal advice and analysis on legal…
$100,000 - $150,000 a year
Quick Apply
Bilingual Spanish Senior Services & Public Benefits (SSPB) Specialist
HANA Center —Prospect Heights, IL
Perform a variety of administrative duties, including answering phones, taking and delivering messages, processing incoming and outgoing mail, making copies,…
$42,000 - $46,000 a year
Quick Apply
5d
Licensed Clinician (California, Full-Time)
Kooth USA —Los Angeles, CA
In order to be considered for this opportunity, you must have an active clinical license in the state of California. Master's degree in a related field.
Up to $40.85 an hour
Senior Housing Coordinator
Mat-Su Senior Services —Palmer, AK
Answers telephone in a courteous manner and greet visitors at the Center. Route calls to appropriate staff or department. At least 1 year customer service.
$18 - $20 an hour
Quick Apply
14d
Nurse Case Manager
Hearth INC —Boston, MA
Must maintain nursing license in good standing. You will play a crucial role in advocating for their needs, providing timely and appropriate access to care, and…
$75,000 - $80,000 a year
Quick Apply
Enhanced Service Specialist I -REMOTE
WARNER PACIFIC INSURANCE —Westlake Village, CA
Must maintain CA Life & Health License by timely renewing license and completing all requires Continuing Education courses.
$20.44 - $27.76 an hour
Quick Apply
16h
Therapist (LCSW, LMFT, or LPC)
Stokes Counseling Services —Naugatuck, CT
The licensed clinician will work to address other social needs of patients and will utilize area referral sources for needed specialty care, hospitalization, or…
Estimated: $67.2K - $85.1K a year
Quick Apply
Associate Attorney - Lemon Law
Prestige Legal Solutions, P.C. —Los Angeles, CA
Drafting and editing pleadings for both state court and federal court. Develop legal strategies to resolve cases favorably and cost-effectively for clients.
$140,000 - $180,000 a year
Quick Apply
EMT/Medic (Health & Wellness Specialist) in Marston, MO
JobSiteCare —Marston, MO
Possess a *driver’s license* in good standing, a *dependable vehicle and adequate automobile insurance*. *Licensure*: *BLS, CPR, First Aid certification*, …
$20 - $25 an hour
Quick Apply
7d
Senior Implementation Specialist
Vonazon, Inc. —Remote
Bachelor’s degree in marketing or related field. Working closely with cross-functional teams; designers, copywriters, project managers and the client strategy…
$100,000 - $120,000 a year
Quick Apply
5d
Client Success Executive SMS
SCA Health —Remote
Participate in AMT, Partnership, and semi-annual client calls. Bachelor's degree or equivalent experience in Healthcare Administration, or related field.
$120,000 a year
5h
Senior Production Specialist
Marco Polo Precious Metals —New York, NY
He/She must be mechanically inclined, enjoy technical challenges and be ready and willing to work in an often dirty and hot environment.
$999 - $1,000 a week
Quick Apply
Physical Therapist I - Children's Therapy Program - Full-Time & Part-Time
County of Sonoma —Santa Rosa, CA
License: Possession of a valid license to practice physical therapy as required by Section 2650 of the California Business and Professions Code or eligibility…
Up to $52.82 an hour
Registered Nurse - RN Case Manager - $2500 Sign On Bonus
Lifespark Group LLC —Minnetonka, MN
Experience in customer service/direct member contact field preferred. Graduate of an accredited school of nursing. Paid Time Off – Vacation Time.
From $88,000 a year
Quick Apply
7d
Remote Senior HR Specialist / Personal Assistant
Excellence Services, LLC —Remote
Collect information, perform research and data analysis as needed; provide suggestions to the Principals with the best solution to solve problems.
$72,800 - $124,800 a year
3d
Client Service Specialist
Animal Care Center —Panama City Beach, FL
Proper telephone etiquette and client service excellence. Maintains appearance and cleanliness of the waiting room and reception area, including re-stocking of…
$16 - $19 an hour
Quick Apply

I want to receive the latest job alert for Senior Client Service Specialist

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Paycom Specialist - Grapevine ($26.45/HR)

Paycom Payroll Llc - Grapevine, TX

Apply Now

Job Details

Full-time $26.45 an hour 10 days ago

Qualifications

Microsoft Excel
Customer service
Windows
Microsoft Office
Analysis skills
Bachelor's degree
Product management
Organizational skills
Computer skills
Pivot tables
Communication skills

Full Job Description

The Paycom Specialist is responsible for providing world-class service and support to clients. They retain and strengthen client relationships by providing full-picture solutions and best practice management. The Paycom Specialist will leverage technology to ensure clients see a return on their investment by providing guidance to clients in all areas of the system and influencing clients to utilize system best practices to align with employee usage strategies.

RESPONSIBILITIES

Manage and build relationships with assigned book of long-term clients via phone and e-mail
Investigate, troubleshoot and resolve a high volume of more routine/standard client inquiries received through both phone and e-mail while anticipating additional questions and needs
Uses basic knowledge of job procedures and Paycom system best practices to solve routine problems that may at times require interpretation or analysis to understand
Provide proactive service and consultation to maximize client employee usage and overall system utilization
Contribute to client retention and satisfaction through timely follow-up and completion of issues
Determine appropriate resources necessary for each client inquiry and issue resolution
Communicates information to assigned book of long-term clients that requires some explanation or interpretation
Receives instruction, guidance and direction from more senior level specialists
Coordinate with internal departments and more senior level specialists as needed to resolve client projects. Enter relevant information into the CRM system after each contact to ensure quality data to enable effective client retention
Train clients in the use of the Paycom system, proactively identifying new client users and providing one-on-one system training when appropriate
Ensure payrolls for all assigned accounts are processed with 100% accuracy
Actively engage in continuous learning and self-improvement to complete required training programs, enhance system knowledge and stay up to date on legislation impacting clients
Provide system feedback to product management on behalf of clients

Shift Options:

8am - 5pm
10am - 7pm

Education/Certification:

Bachelor’s Degree

PREFERRED QUALIFICATIONS

Experience:

Stable work history
Some experience troubleshooting more routine/standard client accounts/inquiries utilizing problem-solving and analytical skills under moderate supervision
Basic professional customer service experience
Knowledge of basic auditing and reconciliation
Experience as a user of the Paycom system
Experience utilizing excel for imports and exports of data with ability to perform moderately complex tasks, such as working with large data sets, pivot tables and completing formulas.

Skills/Abilities:

Technically savvy with the ability to instruct clients on the use of Paycom products
Comfortable with high volume inbound and outbound calls and using persuasion and influence to drive outcomes.
Strong relationship building ability
Professional communication through phone, email, and in person
Strong listening skills and ability to apply empathy.
Computer skills in Windows and MS office and the ability to easily learn new applications.
Ability to work within a team to initiate solutions and to assist team members in meeting performance goals.
Adapt and thrive in a fast-paced, changing environment
Self-motivated to complete assigned tasks and projects on time
Ability to maintain organization of multiple tasks and projects
Strong attention to detail
Ability to maintain professional communication during all client interactions
Perpetual learner
Willingness to work overtime and additional hours outside normal shift. Working some weekends will be required to meet team and department goals.

COMPETENCIES

Customer Focus: Builds strong customer relationships and delivers customer-centric solutions
Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives
Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations
Ensures Accountability: Holds self and others accountable to meet commitments

Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. ****To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information: paycom.com/careers/eeoc

Apply Now

Senior Client Service Specialist jobs

Paycom Specialist - Grapevine ($26.45/HR)

Behavior Analyst (BCBA)

Regional Trainer - ABA

Senior DeFi Specialist

Workers' Compensation Attorney

Bilingual Spanish Senior Services & Public Benefits (SSPB) Specialist

Licensed Clinician (California, Full-Time)

Senior Housing Coordinator

Nurse Case Manager

Enhanced Service Specialist I -REMOTE

Therapist (LCSW, LMFT, or LPC)

Associate Attorney - Lemon Law

EMT/Medic (Health & Wellness Specialist) in Marston, MO

Senior Implementation Specialist

Client Success Executive SMS

Senior Production Specialist

Physical Therapist I - Children's Therapy Program - Full-Time & Part-Time

Registered Nurse - RN Case Manager - $2500 Sign On Bonus

Remote Senior HR Specialist / Personal Assistant

Client Service Specialist

Job Seeker Tools

Employer Tools

Browse

Stay Connected