Support Engineer
Jabil —Austin, TX
Ability to maintain a professional and customer-focused demeanor while providing technical support to end-users. A.A.S or BS Degree is preferred.
Estimated: $67.3K - $85.2K a year
10d
Service Desk Coordinator
INSPYR Solutions —Austin, TX
Minimum 2 years of related technical industry experience to include customer service, dispatching, incident/break-fix support in the telecommunications, audio,…
$18 - $19 an hour
Quick Apply
Remote/Onsite IT Support Specialist
Miles IT —Austin, TX
At times, the requests received are too complicated for the first responders and require more technical troubleshooting.
$50,000 - $75,000 a year
Support Engineer - Tier 1
NinjaOne, LLC —Austin, TX
You will prioritize customer calls and email correspondence under the guidance of Support Leadership, while taking ownership of customer issues and utilizing…
Estimated: $60.9K - $77.2K a year
Quick Apply
3d
Field Computer/Server Technician - Austin, TX
Unisys —Austin, TX
Electronics training equivalent to at least 2 years of technical institutes, polytechnic and/or military technical school with applicable field service and/or…
Estimated: $41.1K - $52.1K a year
IT Support Technician
Flex LTD —Austin, TX
Provide 1st line technical support for end-user’s computers hardware and software, printers, and its network connectivity. Working knowledge of PC architecture.
Estimated: $54.9K - $69.5K a year
Desktop Support Associate Technician
TTEC —Austin, TX
Provide technical support for the information technologies deployed, systems integration of desktops, printers, as well as supporting work from home agents.
$24.04 an hour
Help Desk Technician
Child, Inc. —Austin, TX
Associates degree or Certification in computer science or related field preferred. The HDT will develop and deliver training to New Hires and all Child Inc…
Estimated: $33.4K - $42.2K a year
Quick Apply
4d
Tech Support Representative
The Helper Bees —Austin, TX
Candidates must have a reliable internet connection and a designated work environment conducive to professional phone calls and sensitive data.
$17 - $20 an hour
Quick Apply
3d
Temporary - IT Support Specialist
City of Austin —Austin, TX
Experience supporting VoIP phones, mobile phones, and tablets, using industry standard practices and toolsets. Two (2) years of education related to the job.
$26.26 - $31.45 an hour
1d
Service Desk Technician
Ouro —Austin, TX
We're seeking a Service Desk Technician to join our team, offering comprehensive telephone and email technical support for macOS and Windows platforms.
Estimated: $52.2K - $66.1K a year
Quick Apply
IT Support Technician
ePayPolicy —Austin, TX
Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users effectively. In this role, you will:
Estimated: $49K - $62K a year
Quick Apply
Computer Lab Technician
Buxton —Austin, TX
Collaborate across multiple disciplines (hardware, firmware, software, and/or data center infrastructure) on design requirements and risks, design reviews ,…
Estimated: $47.6K - $60.2K a year
Quick Apply
Senior IT Operations Technician
Continental General —Austin, TX
Education: Bachelor’s degree in an IT related field, or equivalent experience. Assist with configuration, installation, and deployment of new hardware and…
$80,000 - $85,000 a year
Quick Apply
3d
Service Desk Technician Tier 1
New American Funding —Austin, TX
One should be able to explain features of a product, answer questions about installation, configuration, upgrades, customization, and usage of technical…
Up to $27 an hour
Internal Customer Tech Support
Oracle —Austin, TX
Have a Bachelor’s degree or equivalent experience in Computer Science or an equivalent science/engineering field. Have advanced computer hardware understanding.
Estimated: $53.2K - $67.4K a year
2d
Field Service Technician
Woodforest National Bank —Buda, TX
Operation of a company vehicle, clean driving record and valid driver’s license required. Strong technical troubleshooting and repair skills of Windows…
Estimated: $48.3K - $61.1K a year
12d
Desktop Support
ABN Tech Corp —Austin, TX
The ideal candidate will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
$21.66 - $38.00 an hour
Quick Apply
10d
Tier 1 Support Technician
TechOnPurpose —Austin, TX
Make and take calls to/from #TOP customers to assist with documented customer needs. 1+ Year IP Network design & troubleshooting skills.
Estimated: $41.3K - $52.3K a year
Quick Apply
Back Office Support Engineer US Remote
Motorola Solutions —Austin, TX
3+ years of technical support experience. Hardware, Software and Networking troubleshooting. Must be able to obtain background clearance as required by…
Estimated: $49.6K - $62.8K a year
4d

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Support Engineer

Jabil - Austin, TX

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Job Details

Estimated: $67.3K - $85.2K a year 10 days ago

Qualifications

Associate of Applied Science
Bachelor of Science
Technical support
Driver's License
Bachelor's degree
Zendesk
Associate's degree
2 years
Time management

Full Job Description

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY:

Support Engineers provide technical assistance to customers remotely, ensuring the smooth operation of hardware. Their ability to troubleshoot and resolve technical issues from a distance, supports efficient customer support and satisfaction. Support Engineers play a crucial role in delivering timely and effective solutions to customers, reducing downtime, and maximizing system performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

This is an On-site position at the Austin, TX location
Performs basic to moderately complex troubleshooting of server hardware
Support end-users utilizing remote support tools
Interact with users to address technical issues, responding accurately and in a timely and professional manner
REQUIRED QUALIFICATIONS AND SKILLS:

2-4 years of server maintenance, migrations/upgrades, engineering test, debug, tech support, or relevant
Basic to intermediate understanding of server hardware technologies
Knowledge of RAID, Motherboards, electronic components
Knowledge of Ticketing Systems. Service Desk, ZenDesk Preferred
Detect, diagnose, research solutions, and resolve computer software / hardware failures
Possess strong organizational and time-management skills
Ability to work independently and collaboratively within a team environment
Able to effectively manage time and prioritize tasks to handle multiple projects simultaneously
Ability to communicate clearly, professionally, and effectively to variety of audiences
Ability to maintain a professional and customer-focused demeanor while providing technical support to end-users
Must be team-oriented with the ability to collaborate with others to bring about a desired outcome
EDUCATION and EXPERIENCE REQUIREMENTS:

A.A.S or BS Degree is preferred
IT Certifications (CompTIA, ITCA, ITIL) is a plus
2- 4 years of relevant experience is required
Equivalent education and work experience will be highly considered
PHYSICAL REQUIREMENTS

Individual will be required to use computer keyboards or other equipment for extended periods of time.
Individuals may be required to sit or stand for extended periods of time. Specific vision abilities required for this job include close vision for reading and studying technical materials and use of computer monitor screens a great deal of the time.
Specific physical abilities required by the job may include walking, carrying, and lifting up to 25 lbs., with some occasional lifting up to 50lbs

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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computer technician jobs in Austin, TX

Support Engineer

Service Desk Coordinator

Remote/Onsite IT Support Specialist

Support Engineer - Tier 1

Field Computer/Server Technician - Austin, TX

IT Support Technician

Desktop Support Associate Technician

Help Desk Technician

Tech Support Representative

Temporary - IT Support Specialist

Service Desk Technician

IT Support Technician

Computer Lab Technician

Senior IT Operations Technician

Service Desk Technician Tier 1

Internal Customer Tech Support

Field Service Technician

Desktop Support

Tier 1 Support Technician

Back Office Support Engineer US Remote

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