Position Summary: The successful Sales Consultant will be responsible for setting their individual sales projections, prospecting new customers through networking and other means, assisting customers throughout their purchase journey, staying knowledgeable about our products, continuously improving their sales techniques, providing excellent customer service in line with Kia's standards, achieving required Customer Service Index Scores while meeting their monthly individual sales quota. The ideal candidate will possess exceptional communication skills, a passion for the automotive industry, and a commitment to providing outstanding customer service.
About Us: At Kia Store Rainbow City, we are committed to delivering exceptional customer experiences and offering a range of innovative and high-quality vehicles. Our team is passionate about their Culture and the Kia brand, dedicated to helping customers find the perfect vehicle to meet their needs.
Objectives / Key Responsibilities:
- Forecast / Results:
- Develop and maintain accurate sales forecasts.
- Create and implement effective sales plans to meet dealership targets.
- Expected Scope of work:
- Identify and engage potential customers through various channels (e.g., referrals, cold calling, networking, social media, circle of influence).
- Build and maintain a robust pipeline of prospective clients.
- Customer interactions:
- Greet and assist customers both in person and online, providing them with product information and guidance to help them make informed purchasing decisions.
- Conduct needs analysis to understand customer requirements and preferences.
- Maintain regular follow-up with current, future, and potential customers to build and nurture relationships.
- Ensure timely and effective communication to address customer queries and concerns.
- Engage the online customer by my means of phone call, Text, and email. You will be expected to continuously communicate with the client in their preferred manner.
- Daily Minimum Responsibilities - Scope of work
- 100 outbound communications (Minimum)
- Phone
- Text
- Email
- Video
- Online Meeting room (Zoom type meetings)
- 4 Set appointments (Minimum)
- 2 In person Prospects (Minimum)
- 1 Proposal Presentation (Minimum)
- Online Customer Interactions
- Consistent Social Media Posts (self advertising)
- Consistent Social Media Posts of vehicles for sale (Facebook Market Place)
- Product Knowledge:
- Stay updated on the latest Kia models, features, and specifications.
- Participate in training sessions and continuously educate yourself on new products and industry trends.
- Complete Factory online training
- Stay up to date with required reading material.
- Sales Techniques Improvement:
- Regularly practice and refine sales techniques.
- Attend workshops and training programs to enhance selling skills and product knowledge.
- Roll play daily with fellow consultants
- Customer Service:
- Provide exceptional customer service experiences in accordance with Kia's standards.
- Handle customer complaints and resolve issues promptly and professionally.
- Follow up with customers to ensure they take the KSI survey from the manufacturer
- Prospect favorable social media reviews (Google, Facebook)
- Results:
- You will be expected to maintain a minimum sales quota (Monthly)
Competencies:
- Strong interpersonal and communication skills.
- Ability to build rapport with customers and understand their needs.
- Self-motivated with a proactive approach to sales.
- Excellent organizational and time management skills.
- Ability to work flexible hours, including weekends and holidays.
- Valid driver's license and a clean driving record.
Compensation Summary:
- For top performers we offer the following
- Commissions up to 40%
- Minimum commissions up to $300
- A competitive Unit Bonus Structure
- An annual employee Longevity Bonus
- Cash Spiffs for exceptional Customer Service
- Six figure Income Potential
- Advancement Opportunities as the value you add helps us grow.
Physical Requirements:
- Your time will be split between prospecting on the phone and on the computer and assisting customers both in and outside the showroom. There will be very little travel required outside of the potential of a local delivery for our customers.
Ready to start a Career with us?
- Prepare Your Resume: Ensure all information is current, highlighting your relevant experience and skills. Write a compelling cover letter detailing why you would be a good addition to our organization and what value you feel you could add to our team and the Kia Store Rainbow City Brand.
- Submitting a Resume: *IMPORTANT* IMPORTANT* IMPORTANT*
- All resumes must be emailed with cover letter to benwernert@mykiastore.com, scott@mykiastore.com with the subject line "Sale Associate Kia Store Rainbow City". Please Include a Short Video that showcases what you're passionate about and what keeps you motivated and focused to achieve your personal goals.
- Application Review: Our hiring team will carefully review your application. If your qualifications match our requirements, we will reach out to you to schedule an initial interview.
- Interview Process: Be prepared for multiple rounds of interviews, including phone screenings, face-to-face meetings, and possibly practical assessments. This is your opportunity to demonstrate your expertise, enthusiasm, and alignment with our core values.
- Join Our Team: If you successfully navigate the interview process, you will receive an offer to join our team. We will provide you with all the necessary information and support to ensure a smooth onboarding experience.
Kia Store Rainbow City is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $45,000.00 - $95,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Professional development assistance
- Vision insurance
Experience level:
Schedule:
- Holidays
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
- Commission pay
- Monthly bonus
- Performance bonus
- Retention bonus
- Yearly bonus
People with a criminal record are encouraged to apply
Education:
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Rainbow City, AL: Relocate before starting work (Required)
Work Location: In person