36
Senior Customer Service Representative jobs in New York, NY
NABIS —New York, NY
Responsible for developing and executing strategies to enhance customer satisfaction, loyalty, and advocacy while driving continuous improvement across all…
$80,000 - $100,000 a year
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4d
Optum —New York, NY
Has experience with using PBM tools to drive operational activities (reporting tools, issue management tools, claims adjudication, etc.); able to teach tools to…
$88,000 - $173,200 a year
1d
Bambuser —New York, NY
5+ years of experience in the SaaS and/or Ecommerce field with 3+ years of strategy experience. Acting as an extension of your customer’s business; offering…
$100,000 - $140,000 a year
VNS Health —Manhattan, NY
Screens incoming telephone calls to determine customer needs and direct clinical situation to appropriate clinical staff/program in a professional and timely…
$19.18 - $23.99 an hour
Amalgamated Bank of NY —New York, NY
Use effective skills to handle certain telephone standards such as call transfers, taking messages, call backs, holds, interruptions, and unintentional…
$41,500 - $51,000 a year
Quick Apply
Varsity Tutors —New York, NY
Conduct and effectively manage high-volume of inbound phone calls to support current customers. Full-time positions (evenings and weekends required) also…
$40,000 a month
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11d
Juniper Solutions, Inc. —New York, NY
The ideal candidate will be a self-starter with a proven track record of driving results in a fast-paced environment.
$90,000 - $105,000 a year
Quick Apply
YOOBIC —New York, NY
Data analysis, leverage YOOBIC and client KPIs to help decision-making. Strong analytical skills (data analysis, reports, KPIs/metrics, etc.).
$135,000 - $140,000 a year
Quick Apply
11d
Parloa —New York, NY
Be responsible for moderation of entire implementations to explain Parloa in a live demo and have the right answer for all your audience's questions.
$100,000 - $125,000 a year
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Smarsh —New York, NY
Partner with Account Executive to develop long-term strategic account plan and lead substantial portions of the strategic account plan.
$150,000 - $175,000 a year
Guggenheim Partners —New York, NY
Responsible for on-boarding of Guggenheim’s separately managed accounts, coordinating across the front, middle and back offices to ensure efficient workflow and…
$110,000 - $125,000 a year
5d
Constellation Software, Inc. —New York, NY
Bachelor's degree (in Communications, Marketing or a related field preferred). A successful Senior Customer Success Specialist will be someone who can think …
$75,000 - $85,000 a year
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Global-e —New York, NY
Collaborate with internal teams to ensure we continue to develop robust internal procedures. Establish effective strategies to improve service / productivity.
$140,000 - $160,000 a year
Quick Apply
NYC Health + Hospitals —New York, NY
The Senior Director of Customer Service is responsible for the daily management of their call center operations, managing 1 million incoming calls per year in a…
$185,000 a year
Vestwell —New York, NY
Professional experience using and optimizing internal technical operational tools (e.g. Jira, Zendesk, Asana, Google Workspace), and helping others develop and…
$65,000 - $75,000 a year
Quick Apply
New York Life Insurance Co —New York, NY
Communication will be both educational (how/when do we bring the customer in the room) and decision driving (reports, trends, etc).
$77,500 - $132,500 a year
Simcorp —New York, NY
Coordinate the engagement of users as well as functional and technical specialists within own and customer organizations, to deliver activities that will…
$120,000 - $160,000 a year
Google —New York, NY
Agency Managers prioritize stakeholder relationships and collaborate with a portfolio of agencies to discover, develop, and execute business growth strategies.
Metergy Solutions Inc. —Queens, NY
Excellent communication skills over email, chat, phone, and video calls - you are someone who has strong business acumen, actively listens, and can confidently…
$75,000 - $95,000 a year
Quick Apply
NYC Health + Hospitals —New York, NY
The Senior Director of Call Center - Managed Care / Health Plan is responsible for the daily management of their call center operations, managing 1 million…
$185,000 a year
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