20 Best Administrative & Business Operations Occupations jobs in Oakland, CA (Hiring Now!)

Leasing Specialist
Westhome —Oakland, CA
Leverage virtual technologies to conduct remote tours, where applicable, and generate interest in the communities by answering questions regarding property…
$22 - $25 an hour
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Business Operations Manager
Vagaro —Pleasanton, CA
Experience with operational design, process improvements, governance creation and oversight, technology assessments, implementation, and execution.
$160,000 - $200,000 a year
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Director of Room Operations
Marriott's Vacation Club Pulse —San Francisco, CA
4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk,…
$95,000 - $110,000 a year
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Executive Director
Diversity in Health Training Institute —Oakland, CA
Supported by a Board of Directors that brings high levels of experience in healthcare, finance, and social service, the Executive Director (ED) will be a…
$100,000 - $110,000 a year
Quick Apply
Early Childhood Education Administrative Assistant
Osher Marin Jewish Community Center —San Rafael, CA
As first point of contact for all ECE inquiries, provide a warm welcome, answer questions and direct inquiries to appropriate ECE manager.
$24.15 - $29.34 an hour
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9d
Director of Human Resources - St. Paul's Towers
St. Paul's Towers —Oakland, CA
Ability to develop and deliver effective presentations; live, via online or virtual mediums. Ability to exercise sound judgment and make decisions based on…
$96,000 - $115,000 a year
Assistant Property Manager - Operations Project Manager
SFRent —San Francisco, CA
Manages the day-to-day administration of the property office, including answering telephones during normal business hours; interacting with residents in a…
$75,000 - $90,000 a year
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HOA Board Coordinator
Golden Rain Foundation —Walnut Creek, CA
Clean and valid California driver license and satisfactory driving record are conditions of initial employment. CACM or CAI Certification, preferred.
$33.50 - $34.75 an hour
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Experienced Real Estate Administrative Office Manager
RE/MAX Gold —Mill Valley, CA
Take incoming calls and greet customers and clients. A real estate license is not required.*. Oversee and assist agents with transactions throughout the escrow…
$22 - $28 an hour
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Business Development Manager
CR&R Inc —San Leandro, CA
Utilize Salesforce to schedule and document all activities and develop robust information profiles on prospective customers to facilitate the acquisition of new…
$45,000 a year
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6d
Leasing Specialist - Crescent Cove
Avanath —San Francisco, CA
Receive all telephone calls and in-person visits. Record all telephone and in-person visits on guest cards. Occasional squatting, bending neck/waist, twisting…
$20 - $23 an hour
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Automotive Business Consultant
Reynolds and Reynolds —San Francisco Bay Area, CA
Must have reliable transportation as well as a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations…
$57,000 - $80,000 a year
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Regional Manager-Installation Operations
Closet World —Hayward, CA
Communicates management directives to field staff to ensure compliance. Skillful management ability to manage and develop people.
$95,000 - $145,000 a year
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Executive Assistant
Piedmont Unified School District —Piedmont, CA
Provide specialized and confidential assistance to the Superintendent and Board, to assist with administrative and clerical details , organized assigned…
$84,751 - $104,181 a year
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2d
Business Manager for a Law Firm
Law Offices of Alexander Golovets —San Pablo, CA
Proficient in profit loss management and financial analysis. Proficiency in process improvement methodologies to streamline operations.
$20,000 - $35,000 a year
Quick Apply
2d
Paralegal/Office Manager
The Barnes Firm, L.C. —Oakland, CA
Perform data entry tasks accurately and efficiently. Strong data entry skills with attention to detail. Proficiency in legal drafting, writing, and filing…
$90,000 - $115,000 a year
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HR Associate
Earth Island Institute —Berkeley, CA
Advises managers and employees on the interaction of leave laws with paid time off, workers’ compensation, California PFL and other state benefits.
$63,000 - $69,000 a year
Quick Apply
Administrative Assistant
Tilden Preparatory School —Walnut Creek, CA
Processing paperwork, including data entry, scanning, and filing. Overseeing and sharing online accounts and resources- Answering phones and responding to…
$25 - $30 an hour
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Head of People Operations
The Voleon Group —Berkeley, CA
Compile, own, and manage key People Operations-related metrics. Base salary does not include other forms of total compensation such as bonus compensation and…
$175,000 - $225,000 a year
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2d
Administrative Assistant
The Acme Bread Co —Berkeley, CA
This generally includes answering customer phone calls, processing orders via phone and email during business hours, solving customers' inquiries, multitasking,…
$24.78 an hour
Quick Apply
4d

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Leasing Specialist

Westhome Oakland, CA

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Job Details

Full-time $22 - $25 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance
Referral program

Qualifications

CRM software
Spanish
Customer service
Fair Housing regulations
Yardi
English
Microsoft Office
Property leasing
Administrative experience
Organizational skills
Customer support
1 year

Full Job Description

Summary

Provides leasing services and a high-touch customer experience for a modern luxury apartment building. With a positive customer satisfaction goal, interface with prospects and residents by responding to leasing and general inquiries, scheduling on-site tours, conducting virtual and in-person leasing tours, coordinating with appropriate management staff to address prospect or resident issues, initiating prospect follow-up, assisting with online property postings and marketing, and responding to social media reviews. Responsible for providing a high level of customer service and demonstrating consistent professionalism as a Westhome representative.

Essential Duties and Responsibilities include the following but are not limited to:

Deliver a superior prospect and resident experience.
Greet prospects, both over the phone and in-person, and qualify by covering all criteria required by asking questions, utilizing completed guest cards, and other means of gathering information.
Track and coordinate leads, showings, traffic, and other leasing activity through Rent Café CRM system.
Inspect or coordinate models for availability and “market ready” in advance of scheduled tours, ensure units are stocked with marketing collateral, swag, and refreshments, and communicate related service needs. Coordinate with on-site team, if needed.
Provide complete leasing experience. Demonstrate community and apartment/model and apply product knowledge to clients by communicating the features and benefits; maintain a strong closing ratio.
Leverage virtual technologies to conduct remote tours, where applicable, and generate interest in the communities by answering questions regarding property offerings, resident experience, and local amenities.
Contribute to the cleanliness and curb appeal of the community on a continual basis and address any concerns or issues with the General Manager in a timely manner.
Achieve a monthly closing ratio of 30%.
Promptly respond to resident requests and coordinate with appropriate property management staff for maintenance and/or manager related inquiries.
Work with prospect to complete online applications and secure deposit in accordance with the company procedures and Fair Housing requirements.
Process applications for approvals. (i.e., credit check, rental history, etc.) and submit processed applications to the General Manager for approval.
Properly hand-off approved applicants to General Manger in accordance with the company’s leasing procedures to ensure apartment is ready for resident to move-in on agreed date.
Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect’s needs.
To maintain the highest level of service, the Leasing Specialist must maintain a 4-star rating across all sites and all reviews should be responded to within 24 hours.
All reputation websites including Yelp and GMB should be managed and monitored regularly.
Monitor daily and assist with posting online advertising to ensure information is accurate.
Assist with daily traffic reports in accordance with daily reporting requirements.
Participate in weekly team meetings to discuss leasing objectives.
Maintain and improve quality results by adhering to standards and guidelines, recommending improved procedures, and initiating best practices.
Maintain prospect and resident satisfaction ratings based on explicit criteria set forth by the company.
Maintain in-depth product and market knowledge of assigned properties and competitors.
Remain current with industry continuing education requirements.
Represent the company in a professional manner at all the times.
Other duties, as assigned.

Competencies

Ability to provide professional customer service to all levels of contacts in a professional manner, i.e., by phone, email, and text message communication.
Ability to determine the needs of prospects or resident clients through effective listening and inquiry skills.
Ability to multi-task and shift priorities quickly in a fast-paced leasing and customer service focused environment.
Tenacious, results oriented solution provider.
Strong organization and follow-up skills with a high level of commitment to detail.
Ability to work in a team atmosphere and work independently.
Proven background in producing accurate and timely work.

Skills and Experience

1-3 years’ experience in a customer support role and successful relationships OR equivalent experience in a similar role.
Educational diploma or degree preferred.
Familiarity with customer service principles and practices.
Experience with Yardi and Rent Café CRM systems, a plus.
Highly proficient technical skills, specifically MS Office. Data base experience helpful.
Strong administrative skills.
Speak English fluently; an additional language is a bonus but not essential (Spanish).

Physical Requirements and Working Conditions

Works in an office environment.
Frequently stands and walks.
Frequently speaks, reads, writes, and uses a computer keyboard and telephone.
Frequently bends, stoops, kneels, and reaches.

Other Requirements

Must have reliable transportation.
Scheduling flexibility is required as shifts may require varied and/or weekend hours.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

EQUAL OPPORTUNITY EMPLOYER

Westhome is an equal opportunity employer to all, regardless of age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

Schedule:

8 hour shift
Weekends as needed

Experience:

Customer service: 1 year (Preferred)
Yardi: 1 year (Preferred)
Multi-family leasing: 1 year (Preferred)

Work Location: In person

Quick Apply

Administrative & Business Operations Occupations jobs in Oakland, CA

Leasing Specialist

Business Operations Manager

Director of Room Operations

Executive Director

Early Childhood Education Administrative Assistant

Director of Human Resources - St. Paul's Towers

Assistant Property Manager - Operations Project Manager

HOA Board Coordinator

Experienced Real Estate Administrative Office Manager

Business Development Manager

Leasing Specialist - Crescent Cove

Automotive Business Consultant

Regional Manager-Installation Operations

Executive Assistant

Business Manager for a Law Firm

Paralegal/Office Manager

HR Associate

Administrative Assistant

Head of People Operations

Administrative Assistant

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Administrative &amp; Business Operations Occupations jobs in Oakland, CA

Administrative & Business Operations Occupations jobs in Oakland, CA