20 Best Travel, Attractions & Events Occupations jobs in New York, NY (Hiring Now!)

Travel Agent
Ten Group —New York, NY
Follow up with the members to see if they are ready for their adventure and answer any questions they may have • Work alongside the Global Teams to ensure that…
$45,000 - $49,000 a year
Quick Apply
10d
Guest Service Manager
Hotel Hugo —New York, NY
Ø Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank…
$62,000 - $65,000 a year
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Conference Services Coordinator
Allstates Consulting Services —New York, NY
Greet guests and clients, provide visitor badges and direct them to designated meeting or conference room. 3-5 years’ experience working within reception, hotel…
$27 - $30 an hour
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Assistant Director of Marine Operations
Liberty Cruise —New York, NY
Must possess a 100-ton USCG masters license. 100-ton USCG masters license (Required). Bachelor's degree in one of the following: Engineering, Vessel Operations,…
$100,000 - $120,000 a year
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Port Captain
Liberty Cruise —New York, NY
Must possess a 100-ton USCG masters license. 100-ton USCG masters license (Required). The portfolio of brands we own and manage includes TopView Sightseeing,…
$90,000 - $100,000 a year
Quick Apply
Concierge
Benkey llc —New York, NY
Knowledge of front desk operations, including check-in/check-out procedures and phone etiquette. Answer phone calls and direct them to the appropriate…
$22.30 - $27.15 an hour
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2d
Guest Service Representative
Marriott International, Inc —New York, NY
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank…
$33.45 - $39.36 an hour
4d
Lobby Concierge
Marriott International, Inc —New York, NY
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank…
$38.40 - $42.40 an hour
2d
GUEST ATTENDANT - SUBSTITUTE
Hard Rock International (USA), Inc. —New York, NY
Additionally, the Guest Attendant will also offer guests assist with their luggage, escorting guests to their rooms and giving property / guest room…
$21.50 - $28.67 an hour
4d
Groups Department Manager - Travel Industry
Teamamerica, Inc. —New York, NY
Negotiating contracts rates with suppliers including hotels, transportation companies, restaurants, conference venues, and activities in the U.S. for both…
$62,000 - $65,000 a year
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6d
Front Desk Agent
Fitzpatrick Hotel Group —New York, NY
*The hotel front desk agent is often the first person to interact with guests, providing exceptional customer service.
$27.11 an hour
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Entertainment Rigger/Stage Hand
Disney Cruise Line —United States
Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this). You will partner with Automation Operator to maintain all…
Estimated: $53.1K - $67.3K a year
Tour Assistant
Confidential —New York, NY
*Fluent in at least one of the languages: Hebrew, Italian, Spanish, Chinese, German, Japanese, French, Portuguese*. Availability to work on weekends.
$20 - $30 an hour
Quick Apply
CONCIERGE
Flik Hospitality Group —New York, NY
Ensures front desk work area is kept clean and in an orderly state at all times. You will be the first impression to all in addition to being the point of…
$31.25 an hour
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6d
Front Desk Concierge/Doorperson
HUBB NYC —New York, NY
Prolonged periods sitting at a desk and working on a computer. Answer telephones and monitor the switchboard. High school or equivalent (Preferred).
$20.96 an hour
Quick Apply
Cruise Director
American Cruise Lines —United States
The Cruise Director is the most visible advocate for guests and is responsible for creating a fun atmosphere onboard while always engaging guests through a…
From $230 a day
Quick Apply
11d
Door Person
Coterie Senior Living - Hudson Yards —New York, NY
The Door Person ensures residents and guests experience five-star service at this luxury community. Ability to operate a telephone, emergency call system,…
$33.81 - $38.88 an hour
Event Staff
For Glo LLC —New York, NY
Event is only in the morning from 7:00am-11:00am. Understanding the course participants will run. Welcoming and helping participants have an awesome time.
$35 - $40 an hour
Quick Apply
Basketball Court Monitor, Sports Club New York
Equinox —New York, NY
Monitor athletic equipment and report damage or misuse. Basketball or Soccer playing experience at the college level. Monitor basketball games by the members.
$16 an hour
Quick Apply
Luxury Hotel Guest Service Agent
Hotel Talent NYC —New York, NY
Enjoy solving problems, am comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
$20 an hour
Quick Apply
6d

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Travel Agent

Ten Group - New York, NY

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Job Details

Full-time $45,000 - $49,000 a year 10 days ago

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
Employee discount
Life insurance

Qualifications

CRM software
Microsoft Outlook
Customer service
English
High school diploma or GED
Under 1 year
Travel planning

Full Job Description

The Travel Reservations Agent needs to be a dedicated, motivated, and service-oriented individual to join our esteemed team. As a Travel Agent, you will immerse yourself in the realm of opulent travel, high end dining, VIP events and assist our discerning clients in curating their ideal itineraries. Our team of lifestyle managers builds bespoke travel itineraries and fulfils requests for exquisite dining experiences and entertainment, such as securing reservations at the world's finest restaurants and arranging tickets for best-selling shows, concerts, and events. If you possess a talent for service, an ambition for success, and an insatiable passion for the finer aspects of life, then this is the ideal position for you! Your exceptional customer service skills, adeptness in utilizing travel research tools, and unwavering enthusiasm for travel and entertainment will result in unparalleled member satisfaction, substantial sales revenue, and repeated utilization of Ten for travel and other types of requests across the organization.

Serve our members primarily by telephone and email to fulfil their requests and offer suggestions to enhance their experience. Provide quotes via our CRM system by email for the members. Handle all communication between suppliers needed to obtain the quotes/information and review the details of all quotations provided to you, before providing them to the member.

Fully explore and understand each member’s requirements and use your superb knowledge of local suppliers to propose options which perfectly suit the brief.
Offer the best value and competitive prices
Use your commercial judgment to secure maximum supplier revenue without compromising the member’s wishes.
Offer options to the member where this is the best choice for them for reasons of availability, price or suitability even if Ten will not earn supplier commission on the booking
Complete jobs in response to briefs from members taken by colleagues allocated to your home page
Follow up on your quotes to maximize the conversion of requests to bookings.
Create complex “high touch” itineraries for our VIP and other high net worth members.
To investigate opportunities to add value beyond the regular request and exceed the members’ expectations.
Ensure members are made aware verbally and in writing before booking of all supplier terms and conditions and consumer protections
Handle all member payments (if applicable) and arrange supplier payment through our finance team when required.
Have the ability to work on multiple requests and sourcing options from various suppliers according to the member’s needs.
Promote the wider Ten business to our members and suggest/take briefs for other teams in the business
Resolve customer care/escalation issues related to jobs you have carried out for members.

• Follow up with the members to see if they are ready for their adventure and answer any questions they may have • Work alongside the Global Teams to ensure that members travelling to any region of the world receive an exceptional service in country, making for a world class experience in concierge.

• To demonstrate you can confidently negotiate with suppliers to deliver the best possible service to our members • Contribute to Ten’s supplier relationship procurement, by helping to maintain and build new relationships with vendors. Thus, ensuring continuous growth of our services, by collaborating with the global teams and ensuring the specific region is developing and is profitable. Must meet all published targets for your role including being present, on time, available and completing your scheduled shift. Take comprehensive and accurate briefs according to published processes via the phone and/or email directly from members, agreeing realistic response times in line with company targets, and respond yourself or allocate to the correct team homepage. To manage and meet competing deadlines, while setting expectations with members and ensuring continued communication with them. To accomplish these targets, you will collaborate with our affiliated suppliers and our preferred selection of hotels, restaurants, and other suppliers.

Logging in to the telephony system and be ready to take phone and email briefs from members for any team in the business.
Correctly notate brief in Ten systems according to published process
Ensure that Ten meets Service Level Agreement targets for our corporate clients
To keep up to date on administration and research relating to members requests on CRM in a timely manner.
To ensure that requests that could have commissions available are processed and invoices are produced.
To record feedback in order to continually drive high levels of member satisfaction and service enhancements
To assist in customer care/escalations where necessary to deliver swift and effective resolution and minimize any negative impact/turn any negative impact into positive.
Close jobs and issue invoices to suppliers promptly in line with contract arrangements to maximize cash flow for the business.
Provide feedback to Team Leader and/or the relevant Supplier Manager with any service level issues regarding particular suppliers, and where you identify alternatives to existing suppliers or a possible need for new suppliers.

• Meet monthly KPI’s on Sales, NPS and Efficiency. • You must meet goals in a fast-paced environment where deadlines are ever-present.

Requirements

One to two years combination of travel booking experience required. This can be booking hotels, airline or any other professional travel booking experience.
Travel industry knowledge required. This may come from schooling, professional experience or personal experience having travelled heavily internationally.
Six months to a year of Dining and/or Entertainment background is required.
Experience in a retail /call centre Travel environment
GDS experience preferred but not mandatory.
Need proven experience with quick problem solving and resourcefulness in previous employment.
Comprehensive knowledge of Office Word, MS Outlook. No training is provided for this. •
Excellent English language skills, both written and spoken. Must be able to book reservations in English without error.
Must write grammatically correct and error free American English.
Required to commit to scheduled shift. This will include night shift and weekends.
Must be able to commute to the office.
Commitment to supporting the delivery of Ten’s environmental, social and governance goals, and promoting policy adherence

Benefits

401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Retirement plan
Tuition reimbursement
Vision insurance

Quick Apply

Travel, Attractions & Events Occupations jobs in New York, NY

Travel Agent

Guest Service Manager

Conference Services Coordinator

Assistant Director of Marine Operations

Port Captain

Concierge

Guest Service Representative

Lobby Concierge

GUEST ATTENDANT - SUBSTITUTE

Groups Department Manager - Travel Industry

Front Desk Agent

Entertainment Rigger/Stage Hand

Tour Assistant

CONCIERGE

Front Desk Concierge/Doorperson

Cruise Director

Door Person

Event Staff

Basketball Court Monitor, Sports Club New York

Luxury Hotel Guest Service Agent

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Travel, Attractions &amp; Events Occupations jobs in New York, NY

Travel, Attractions & Events Occupations jobs in New York, NY