77
Help Desk Analyst jobs in Washington, DC
MKS2 Technologies —Washington, DC
10 or more years of technical experience providing software engineering planning design analysis and developing complex software models and applications across…
Estimated: $143K - $181K a year
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6d
Elegant Enterprise Wide Solutions, Inc —Arlington, VA
Provide technical information/assistance on configuration, setup, maintenance and initial troubleshooting of County standard computer systems, hardware, and…
$64,560 - $69,615 a year
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4d
Arlington County —Arlington, VA
Provide technical information/assistance on configuration, setup, maintenance and initial troubleshooting of County standard computer systems, hardware, and…
$15.00 - $28.85 an hour
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1d
Deloitte —Washington, DC
Bachelor's degree in computer science, information systems, or other technology-related field. Primary Role : Serve as the first point of contact for technical…
Estimated: $54K - $68.4K a year
5d
TAA Solutions LLC —Washington, DC
Communicate technical problems in a non-technical manner, to customers with varying levels of technical expertise. Help desk: 3 years (Preferred).
$20.50 - $40.00 an hour
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ASSYST, Inc. —Arlington, VA
Deliver Tier-1 support by answering, validating, and triage incoming phone-in incidents and requests from the employees.
Estimated: $41.5K - $52.5K a year
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3d
ILLUMEN GROUP INC —Rockville, MD
Support all day-to-day Help Desk related activities for the client, or dispatch calls as needed to other analysts. Help Desk or Service Desk support experience.
Estimated: $39.1K - $49.6K a year
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5d
Synchron, LLC —Washington, DC
You will apply knowledge of computer science principles, information management principles, automated data processing functions, information technology…
$60,000 - $90,000 a year
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11d
NEOSTEK, Inc. —Washington, DC
While a bachelor's degree in a relevant field is preferred, equivalent experience is also considered. Bachelor's degree in Information Systems, Information…
$55,000 - $70,000 a year
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Sound Physicians —Washington, DC
Providing first line response for users requiring IT help desk assistance. For 20 years our high-performing and affordable care models have combined physician…
Estimated: $48.3K - $61.2K a year
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CommonWealth One Federal Credit Union —Alexandria, VA
Coordinate with IT Manager and, if required, with the business stakeholders, vendors, and consultants to design and develop solutions and the successful testing…
Estimated: $68.5K - $86.7K a year
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18h
SecuriGence LLC —Arlington, VA
Answering calls, executing request fulfillment actions, providing functional user support, training issues, initial diagnostics/troubleshooting, account…
Estimated: $54.2K - $68.7K a year
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3d
Capitaltechsolutions Inc —Washington, DC
Provides technical support to other agencies technical, staff on the issues related to servers and related IT systems. KNOWLEDGE REQUIRED OF THE POSITION.
$30 - $35 an hour
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Leidos —Washington, DC
The Help Desk Tier II professional will provide technical support and troubleshooting services for incoming queries and issues related to computer systems,…
$42,250 - $76,375 a year
Valiant Solutions, LLC —Suitland, MD
Collaborate with cross-functional teams to develop and implement quality assurance methodologies and tools for cybersecurity assessments.
Estimated: $69.1K - $87.5K a year
US Library of Congress —Washington, DC
The work involves support for the design, development, enhancement, revision, evaluation and implementation of such processes and systems.
$99,200 - $128,956 a year
3d
General Dynamics Information Technology —Washington, DC
Acting as a resource to answer user questions about hardware and software issues. Supporting Tier 1 on-site installation, implementation, maintenance,…
$25.29 - $42.24 an hour
Brailsford and Dunlavey —Washington, DC
Field incoming help requests from end users via ticketing system, telephone, e-mail or in-person in a courteous manner. Triage Level III trouble tickets.
Estimated: $69.5K - $88K a year
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10d
CACI —Washington, DC
Experience in IT operations (e.g. service desk, call center, help desk) trend analysis and common key performance indicators.
$71,500 - $150,200 a year
Andrews Federal Credit Union —Suitland, MD
BS in Computer Science, Information Technology, Engineering, or related field. Strong presentation skills which may be used to document analysis and deliver…
Estimated: $78.8K - $99.8K a year
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