79
help desk analyst jobs in Washington, DC
MKS2 Technologies —Washington, DC
10 or more years of technical experience providing software engineering planning design analysis and developing complex software models and applications across…
Estimated: $143K - $181K a year
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4d
Elegant Enterprise Wide Solutions, Inc —Arlington, VA
Provide technical information/assistance on configuration, setup, maintenance and initial troubleshooting of County standard computer systems, hardware, and…
$64,560 - $69,615 a year
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2d
Deloitte —Washington, DC
Bachelor's degree in computer science, information systems, or other technology-related field. Primary Role : Serve as the first point of contact for technical…
Estimated: $54K - $68.4K a year
3d
TAA Solutions LLC —Washington, DC
Communicate technical problems in a non-technical manner, to customers with varying levels of technical expertise. Help desk: 3 years (Preferred).
$20.50 - $40.00 an hour
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ASSYST, Inc. —Arlington, VA
Deliver Tier-1 support by answering, validating, and triage incoming phone-in incidents and requests from the employees.
Estimated: $45.4K - $57.5K a year
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1d
ILLUMEN GROUP INC —Rockville, MD
Support all day-to-day Help Desk related activities for the client, or dispatch calls as needed to other analysts. Help Desk or Service Desk support experience.
Estimated: $39.1K - $49.6K a year
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3d
Synchron, LLC —Washington, DC
You will apply knowledge of computer science principles, information management principles, automated data processing functions, information technology…
$60,000 - $90,000 a year
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9d
Sound Physicians —Washington, DC
Providing first line response for users requiring IT help desk assistance. For 20 years our high-performing and affordable care models have combined physician…
Estimated: $48K - $60.8K a year
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NEOSTEK, Inc. —Washington, DC
While a bachelor's degree in a relevant field is preferred, equivalent experience is also considered. Bachelor's degree in Information Systems, Information…
$55,000 - $70,000 a year
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SecuriGence LLC —Arlington, VA
Answering calls, executing request fulfillment actions, providing functional user support, training issues, initial diagnostics/troubleshooting, account…
Estimated: $54.2K - $68.7K a year
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1d
Capitaltechsolutions Inc —Washington, DC
Provides technical support to other agencies technical, staff on the issues related to servers and related IT systems. KNOWLEDGE REQUIRED OF THE POSITION.
$30 - $35 an hour
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Leidos —Washington, DC
The Help Desk Tier II professional will provide technical support and troubleshooting services for incoming queries and issues related to computer systems,…
$42,250 - $76,375 a year
General Dynamics Information Technology —Washington, DC
Acting as a resource to answer user questions about hardware and software issues. Supporting Tier 1 on-site installation, implementation, maintenance,…
$25.29 - $42.24 an hour
US Library of Congress —Washington, DC
The work involves support for the design, development, enhancement, revision, evaluation and implementation of such processes and systems.
$99,200 - $128,956 a year
1d
Brailsford and Dunlavey —Washington, DC
Field incoming help requests from end users via ticketing system, telephone, e-mail or in-person in a courteous manner. Triage Level III trouble tickets.
Estimated: $62.8K - $79.5K a year
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8d
Valiant Solutions, LLC —Suitland, MD
Collaborate with cross-functional teams to develop and implement quality assurance methodologies and tools for cybersecurity assessments.
Estimated: $69.1K - $87.5K a year
NTT DATA —Washington, DC
Answers the help desk line and responds to users' requests regarding computer systems. Minimum 2 years of experience diagnosing and troubleshooting problems…
Serco North America —Washington, DC
In compliance with state and local laws regarding pay transparency, the salary for this role is $81,153.39 to $131,873.27 however, Serco considers several…
$81,153.39 - $131,873.27 a year
5d
CACI —Washington, DC
Experience in IT operations (e.g. service desk, call center, help desk) trend analysis and common key performance indicators.
$71,500 - $150,200 a year
General Dynamics Information Technology —Rosslyn, VA
Experience using an out of the box help desk/service desk ticketing required, with ServiceNow ITSM tool experience highly preferred.
$80,226 - $133,973 a year
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