20 Best Hotel Manager jobs (Hiring Now!)

Front Desk Manager
Hyatt High Sierra Lodge —Incline Village, NV
2 years' experience in the guest services, front desk, or related professional areas. This is a non-exempt position and will be paid on an hourly basis with…
$27.50 an hour
Quick Apply
Hotel Assistant General Manager - Hyatt Place Niagara Falls
Hamister Group, LLC —Niagara Falls, NY
Assist the General Manager in overseeing all hotel operations, including front desk, housekeeping, maintenance, and food and beverage departments.
$59,000 - $65,000 a year
Quick Apply
3d
Housekeeping Manager
Carousel Hotel —Ocean City, MD
Carousel Oceanfront Resort Hotel & Condominiums—located in Ocean City, MD., on 117th Street & Coastal Highway features standard hotel rooms and 2 or 3 bedroom…
$50,000 - $55,000 a year
Quick Apply
Hotel Operations Manager
Henley Park Hotel —Washington, DC
Monitor all aspects of hotel operations, including front desk, housekeeping, maintenance, and food and beverage to ensure quality standards are met.
$60,000 - $70,000 a year
Quick Apply
7d
General Manager (Grand Junction, CO)
Hotel Maverick —Telluride, CO
Handle guest feedback and special requests, resolve any guest issue, and respond to guest reviews. Demonstrate a commitment to servicing the guest and takes…
$95,000 - $125,000 a year
Quick Apply
General Manager
Holiday Inn Express and Suites —Kinston, NC
You will be responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team…
From $65,000 a year
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6d
Hotel Laundry and Operations Manager
Base Hospitality Group, LLC —Marquette, MI
Ensure rooms are immaculately clean. The Operations Manager oversees the Housekeeping and Laundry staff in Base hotels. Adhere to schedules and budgets.
$17 - $21 an hour
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6d
Regional General Manager
Ballard Inn —Santa Ynez, CA
Establish and coordinate a well-planned guest room preventative maintenance plan which results in minimal guest or financial impact.
$75,000 - $85,000 a year
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Assistant General Manager
DoubleTree by Hilton Roseville MN —Roseville, MN
The Assistant General manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests.
$95,000 - $105,000 a year
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7d
Front Office Manager
Aspen Hotels of Alaska —Juneau, AK
Provide leadership to the front desk team while exhibiting excellent guest service using knowledge of the company’s products, services, and policies to…
From $24 an hour
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Food and Beverage Manager
Hilton Garden Inn San Mateo —San Mateo, CA
The Food and Beverage Manager will oversee F&B operations, including revenues, expenses, personnel, guest satisfaction, and quality assurance.
$70,000 - $75,000 a year
Quick Apply
7d
Hotel General Manager
JCH Hospitality Management —Largo, FL
Supervises and participates in the operations of the hotel in order to ensure that a completely satisfactory product is provided to hotel guests, and to achieve…
$59,000 - $79,000 a year
Quick Apply
9d
Hotel General Manager
Hotel OPCO Managment —Lake Charles, LA
It is crucial to optimize financial performance, maintain high-quality product and service levels, and ensure compliance with state, federal, and local…
Up to $89,842.46 a year
Quick Apply
Front Office Manager
Holiday Inn Express & Suites - New Martinsville —New Martinsville, WV
You will be assisting the General Manager in training and managing the front desk, housekeeping departments, and playing an instrumental role in the Sales…
$18 an hour
Quick Apply
Front Office Manager
Hampton Inn Potsdam N.Y, —Potsdam, NY
We are seeking a skilled Front Office Manager to oversee the daily operations of our front desk and reception area. Hotel experience: 1 year (Preferred).
From $19 an hour
Quick Apply
6h
Hotel Guest Services Manager
Hilton Garden Inn —Gainesville, FL
You will supervise the daily operations of the front desk operations and front desk staff, including the supervision of shift closings, bank audits, and daily…
Estimated: $47.5K - $60.2K a year
Quick Apply
6d
Hotel Manager
Pacific Mobile —Freeport, TX
Perform front desk responsibilities in absence of team members or as necessary to maintain adequately staffed guest services operations.
$50,000 - $75,000 a year
Quick Apply
1d
Hotel General Manager
Best Western Tomah —Tomah, WI
Maintain an adequate inventory of supplies and achieve budgeted cost controls in breakfast supplies, linen, guest room supplies, cleaning supplies, chemicals,…
$60,000 - $70,000 a year
Quick Apply
2d
General Manager - Hotel
Holiday Inn Express - Greenville Downtown —Greenville, SC
Ensure the property stays up to date with any federal, state, local and company regulations. Monitor and develop team member performance to include, but not…
$60,000 - $65,000 a year
Quick Apply
Assistant General Manager
Hampton Inn & Suites Austin @ The University/Capitol —Austin, TX
Maintain unparalleled guest service as the driving philosophy of the hotel. Ensures implementation of *Vista Host *and brand strategies and initiatives with the…
From $65,000 a year
Quick Apply

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Front Desk Manager

Hyatt High Sierra Lodge - Incline Village, NV

Quick Apply

Job Details

Full-time $27.50 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance
Referral program

Qualifications

Hospitality
Resort
High school diploma or GED
Front desk
Guest services
2 years
Communication skills
Hotel experience

Full Job Description

Hyatt High Sierra Lodge - Incline Village, NV

Front Desk Manager

Hourly Rate: $27.50

This is a non-exempt position and will be paid on an hourly basis with overtime paid in accordance with state and federal law.

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED
2 years' experience in the guest services, front desk, or related professional areas

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and building mutual trust, respect, and cooperation among team members.
Serving as a role model to demonstrate appropriate behaviors.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Responds to and handles guest problems and complaints.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service.
Observes service behaviors of employees and provides feedback to individuals.
Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
Ensures employees understand customer service expectations and parameters.
Interacts with guests to obtain feedback on product quality and service levels.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.
Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Supervises same day selling procedures to maximize room revenue and control property occupancy.
Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.
Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.
Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Participates in employee progressive discipline procedures.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Performs all duties at the Front Desk as necessary.
Runs Front Desk shifts whenever necessary.
Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

#LI-OE1

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

Schedule:

Monday to Friday
Weekends as needed

Work setting:

In-person

Experience:

Hotel/Resort Front Desk Management: 2 years (Required)
Hospitality: 4 years (Required)

Work Location: In person

Quick Apply

Hotel Manager jobs

Front Desk Manager

Hotel Assistant General Manager - Hyatt Place Niagara Falls

Housekeeping Manager

Hotel Operations Manager

General Manager (Grand Junction, CO)

General Manager

Hotel Laundry and Operations Manager

Regional General Manager

Assistant General Manager

Front Office Manager

Food and Beverage Manager

Hotel General Manager

Hotel General Manager

Front Office Manager

Front Office Manager

Hotel Guest Services Manager

Hotel Manager

Hotel General Manager

General Manager - Hotel

Assistant General Manager

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